Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Vann Dodge Chrysler Jeep RAM - Service Center
Vineland, NJ
360 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
360 Reviews of Vann Dodge Chrysler Jeep RAM - Service Center
Sort by
April 02, 2018
excellent service . The service employees are a-1. I had my car serviced for nine years, they are very professional every time. This is a five star expierence. The service employees are a-1. I had my car serviced for nine years, they are very professional every time. This is a five star expierence. More
by paul donahue
Employees Worked With
Tim Ryan
Helpful March 15, 2018
Quality Service Had service done ( Oil Change) and a warranty issue with the radio phone connection . They dealt with the problem in a timely manor and provided a rem Had service done ( Oil Change) and a warranty issue with the radio phone connection . They dealt with the problem in a timely manor and provided a remedy if the problem persisted. Good people to work with. More
by Fred
Employees Worked With
Bill Barr Tech, Scott Streeter
December 08, 2017
Amazing service!!!! I brought my vehicle in for service today and I have never been more satisfied ever! Scott Streeter went above and beyond to make sure all my needs w I brought my vehicle in for service today and I have never been more satisfied ever! Scott Streeter went above and beyond to make sure all my needs were met. The entire service department was extremely friendly and explained everything to my satisfaction. I will always go to this location for all maintenance for my vehicle and my sons vehicle. My friend was there and witnessed how amazingly I was treated and is now looking at vehicles on the lot of Vann Dodge. Since purchasing my vehicle from Vann Dodge they have gone above and beyond from the purchase of my vehicle all the way to the service. I will only go to Vann Dodge for future vehicle purchases and service. More
by vkozak03
Employees Worked With
Scott Streeter
November 30, 2017
Excellent service I spoke with Scott in the service department he was very professional. My engine light was on he got me in the same day without an appointment, took I spoke with Scott in the service department he was very professional. My engine light was on he got me in the same day without an appointment, took care of my issue and had me back in my car the same day. I would definitely recommend anyone to come to Vann Dodge for future service. Dealing with Scott made my visit pleasant and I am very satisfied with my whole experience. More
by ckiss123
Employees Worked With
Scott Streeter
November 26, 2017
VANN Dodge Fast, friendly service! Second time here for service after purchasing a brand new Jeep Cherokee last year from Atlantic Chrysler in EHT, NJ. Atlantic Chrysler did me dirty by Second time here for service after purchasing a brand new Jeep Cherokee last year from Atlantic Chrysler in EHT, NJ. Atlantic Chrysler did me dirty by charging for services not perform therefore I give then a -5 Stars. Vann listened to my concerns after I was ripped off, gave me updates in a timely manner and completed the work. I called about a nail in my tire, went there within an hour, and was back on the road in less than an hour. Thanks Tim Ryan :) More
by Terry Dreager
Employees Worked With
Tim Ryan
October 25, 2016
Best Experience! I came in for parts, he guided me there. Helped me out and sat and talked to me while I waited for them to come to the counter. He also helped put my I came in for parts, he guided me there. Helped me out and sat and talked to me while I waited for them to come to the counter. He also helped put my parts in my car. He's going to be earning my business one day. More
by Sierra Murphy
October 21, 2016
Brian was so so helpful in Many ways through the entire pro I tried to purchase a vehicle at one point And my health was not good at the point of my purchase.i was hospitalized for 8 days Brian still stayed i I tried to purchase a vehicle at one point And my health was not good at the point of my purchase.i was hospitalized for 8 days Brian still stayed in touch but I told him I would contact him when and I did now I'm driving my 2012 Dodge Ram told him what I wanted to the tee i got yay Brian More
by Rick a
Employees Worked With
Brian Hulitt
August 16, 2016
Charged with a service that was not necessary. I left my car with them so they could put a instrument cluster in it and they lost my keys to my car and then they called me and told me that my car w I left my car with them so they could put a instrument cluster in it and they lost my keys to my car and then they called me and told me that my car was ready after having it for 7 days. They told me on the phone I had to ride it around a few days before I took it through inspection. When I got there, I started it up and the engine light was on so I went in to tell the them and they weren't there. I told the cashier that the light was on and she said you have to drive it and it should go out. Well it didn't so I took it back and had a 8:00 appointment. I waited two hours for Tim to tell me it was a oxygen sensor. Which they probably knew that when they had it the first time because the light was on when I picked it up but they wanted to charge me another crazy amount of money to fixed it. I said no and they still charged me to do a diagnostic test that is a crazy price too. I should not have been charged for a diagnostic test because the light was on when I picked the car up the first time. I will never recommend them to anyone and they will never get my money again. More
by Unhappy customer
Employees Worked With
Tim Ryan
November 30, 2015
sales always are good ,service deptment is horrible I made appointment to get new car looked at after same problem happened twice,appointment was for 12 drop car off at 10. started explaining problems t I made appointment to get new car looked at after same problem happened twice,appointment was for 12 drop car off at 10. started explaining problems to service manager???(timothy stein) right away he wants to talk over you ,he don't listen to what you say,he double talks,then he tells you how great he does his job !!! if the car wasn't under warranty I would not even think about taking it to vann dodge.i bought several cars from this company in the past.1995 dodge stratus,1999 dodge 1500,2003 dodge quad cab,2011 dodge quad cab. all from vann dodge.After dealing with this horrible service deptment several different times (not just this time and this car) I will do just what timothy told me !!!!! TAKE YOUR BUSINESS SOME WHERE ELSE ! BYE BYE SEE YA! . To sum it all up timothy stein will cost vann dodge a multi return customer.For vann dodges sake ,I sure hope he is a better mech. then talker. More
by JOHNLUCARI
Employees Worked With
TIMOTHY STEIN
September 16, 2015
Service department is a joke I called the service department to schedule a appointment for a recall on my 2008 Jeep Commander. They told me that they have the recall part and they I called the service department to schedule a appointment for a recall on my 2008 Jeep Commander. They told me that they have the recall part and they scheduled my appointment for the next available appointment for the following Saturday at 11 am. I brought it in on Saturday around 1030am and after waiting 15 minutes in the service department someone finally came to the counter to help me. I told him I have a 11:00 appointment for a recall. He looked at the recall notice then made a call to the parts department. Then he told me that they didn't have the part in stock and that the recall is a first come first serve type thing. I was so pissed off because I made this appoint over a week ago and drove a hour to get to this dealer. He told me to keep calling everyday tell the part comes in. I left the place with my blood pressure though the roof! I decided to pull over and call Chrysler Corporation to tell them what just happened at the dealership. They told me that the service department was wrong by doing this to me. They said as long as I had a appointment the part should have been saved for me. They took down my complaint and apologized for what Vann Doge had done. They then put me on hold to find me another Jeep dealer in my area that had the part and made me a appointment with them. Tomorrow I bring it in to get the work done at another dealership. I also wanted to add that while at Vann Dodge there was one guy before me with a appointment that simply wanted a key programmed and they told him he at least has a 1 1/2 hour wait. WOW! I will never return to this place again! More
by UNHAPPYCUSTERMER
Employees Worked With
Timathy
