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Vera Buick GMC

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
1,592 Reviews
Make the brief trip from Miami, Hollywood, or Broward County to Vera Buick GMC in Pembroke Pines, FL. We offer the selection of new and used cars that FL Buick and GMC drivers have been searching for. Don't forget to verify the hours our departments are open. Come visit us for a test drive today!
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300 S University Dr

Pembroke Pines, FL

33025

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Showing 1,592 reviews

August 30, 2023

Very poor service and rude sales person Still waiting on my 2nd key fob and your sales person was extremely rude More

by Koshal66
Recommend Dealer
No
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Aug 30, 2023 -

Vera Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jorge Morales Service Manager

August 29, 2023

Mike Hernandez is outstanding. Overall service is excellent. A pleasure to visit the dealership. I will recommend Buick and the Vera service department in particular More

by Luis Restrepo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez
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Aug 29, 2023 -

Vera Buick GMC responded

Luis, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with Mike and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

August 29, 2023

Very happy nice job , I’m a man a very few words that’s all I got to say More

by otorres1193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name but he was awesome
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Aug 30, 2023 -

Vera Buick GMC responded

Thanks for sharing about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 25, 2023

You guys are great. You made my experience of buying a new car really easy and simple. Thank you More

by ronyc87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Vasquez, Alejandro Padron
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Aug 26, 2023 -

Vera Buick GMC responded

Thank you for choosing Vera Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Jorge Morales General Sales Manager

August 23, 2023

The service we received was outstanding. Big thanks to Luis for his professionalism and taking his time with us. More

by rmaldonado4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2023 -

Vera Buick GMC responded

Thank you for your kind words for Luis and for this wonderful review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Buick GMC. Experience The Vera Difference Jorge Morales General Sales Manager

August 23, 2023

It was stress free and we didn't feel pressured at all. Jose immediately understood our needs and assisted us the best way he could. It was a pleasant experience all in all. Andy was also patient in expl More

by jctroyo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
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Aug 24, 2023 -

Vera Buick GMC responded

It's great to hear that Jose and Andy were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Jorge Morales General Sales Manager

August 21, 2023

Great service and the customer service team is outstanding in knowledge and taking care of the customers More

by jcarbajal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Vera Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

August 20, 2023

The Vera difference is true. Outstanding service. So happy with our new car. Best experience at a dealership. More

by Karen Crespo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Vasquez
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Aug 21, 2023 -

Vera Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Karen, and look forward to your next visit. Experience The Vera Difference Jorge Morales General Sales Manager

August 19, 2023

Perfect attention and professional services but I do not have any car for the reparation time More

by evalimawinusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony help me
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Aug 21, 2023 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

August 18, 2023

Muy buena atención todo se solucionó rápido y quedé muy satisfecho con el servicio gracias More

by isidroglezb1972
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Vera Buick GMC responded

Thanks for sharing your thoughts about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Jorge Morales General Sales Manager

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