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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.7
1,179 Reviews
Call Service Center (954) 871-2630
Today: 7:30 AM - 6:00 PM Closed Now
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1,179 Reviews of Vera Buick GMC - Service Center

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March 21, 2024

I wish I could give you guys 1 million stars. But you're allowing me to give you 5. You're so good, I don't know how to say it anymore. I'll be your customer for life. Keep doing the good work. W More

by abmapharma
Recommend Dealer
Yes
Employees Worked With
Nestor
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Mar 22, 2024 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that Nestor had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

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March 20, 2024

very friendly and excellent service. The service was very fast. So far so good with the car.. More

by b_uzcategui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anwar.
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Mar 21, 2024 -

Vera Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Buick GMC, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

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March 20, 2024

Very friendly and courteous service and environment. Super clean. Very helpful and hospitality staff/team Great dealership to visit More

by RSCHWINDEMAN
Recommend Dealer
Yes
Employees Worked With
Conrad
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Mar 21, 2024 -

Vera Buick GMC responded

Thank you for choosing Vera Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

March 17, 2024

The staff there is terrific and they are very helpful! They are very kind and knowledgeable! More

by SANHR93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Vera Buick GMC responded

Thank you for choosing Vera Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

March 16, 2024

It was good and love that I get to use a coupon to save money. I had gone without an appointment and I waited More

by NDJKC3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
Report | Print
Mar 17, 2024 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

March 15, 2024

Service advisor was nice and kept in touch. None of my concerns could be duplicated by the technician. Truck was ready a couple of days later than expected and I had a rental/loaner. My vehicle More

by HoneyBadger86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 17, 2024 -

Vera Buick GMC responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Experience The Vera Difference Gustavo Rodriguez Service Director

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March 15, 2024

Look forward to going there when I have anything going on with my truck issues More

by sexmo46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamel Bicelis Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley Alter, Josue Jimenez
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Mar 17, 2024 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

More
March 14, 2024

Michael is a very capable worker and kind person, i appreciate his service for me More

by enricotuminelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Crato
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Mar 14, 2024 -

Vera Buick GMC responded

Enrico, We are very happy to have provided you with such a positive experience! Michael and our team sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

March 13, 2024

Amazing, 5 stars Very professional, friendly, They left the car very clean, concerned about the proper functioning of the car and maintenance. More

by Tamy
Recommend Dealer
Yes
Employees Worked With
Anwar
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Mar 13, 2024 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Tamy, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

More
March 13, 2024

I didn't have one. I've called multiple times and no one has returned my call More

by Ezrider
Recommend Dealer
No
Employees Worked With
Alex
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Mar 13, 2024 -

Vera Buick GMC responded

We're sorry that you didn't have a completely satisfying experience Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Leo Pena Service Manager

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