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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.7
1,155 Reviews
Call Service Center (954) 871-2630

1,155 Reviews of Vera Buick GMC - Service Center

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November 18, 2023

The service was excellent from start to finish. Mikell updated me on services performed and end. I love the team work. All are professional. The absolute best in car care. More

by DKALEX
Recommend Dealer
Yes
Employees Worked With
Mikell
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Nov 21, 2023 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with Mikell and our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

November 18, 2023

I have a wonderful experience with Vera Cadillac, it's been always a pleasure to visit you guys, your treatment is fantastic More

by JBFOFO
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Nov 20, 2023 -

Vera Buick GMC responded

Thank you for your business and this review. We're happy to hear Giovanni and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

November 18, 2023

All good Very knowledgeable friendly nice atmosphere and took care of my wishes tiger the car I wanted! More

by HANDCHERB
Recommend Dealer
Yes
Employees Worked With
Joan Fernandez
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Nov 19, 2023 -

Vera Buick GMC responded

Thank you for choosing Vera Buick GMC. Your feedback and rating mean a lot to us. We're glad Joan and our team were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

November 18, 2023

My car was ready when promised. The only other thing was I had an appointment and vera motors did not have the items needed to complete my service More

by DEVOES
Recommend Dealer
Yes
Employees Worked With
Nestor Suarez
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Nov 19, 2023 -

Vera Buick GMC responded

Devos, It's great to hear that Nestor and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

November 18, 2023

Efficient and courteous Made sure I knew what the service invoked approximate. Wait time Excellent service More

by yvetteace101
Recommend Dealer
Yes
Employees Worked With
Tod
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Nov 19, 2023 -

Vera Buick GMC responded

Yvette, Thank you for taking the time to share your feedback with us. Tod and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

November 18, 2023

Good service visit. Quick, with a knowledgeable and friendly service advisor. I will be coming back. More

by felixkoda74
Recommend Dealer
Yes
Employees Worked With
Nestor
Report | Print
Nov 19, 2023 -

Vera Buick GMC responded

Felix, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

November 18, 2023

My service advisor was very helpful to all my needs. My car was ready for pickup ahead of time. More

by oral0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Nov 20, 2023 -

Vera Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

November 18, 2023

Excellent customer service , staring with sales department and service staff. Eddie Collazo went out of his way to make sure I was a satisfied customer 👍😊😃. More

by gabdalah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Collazo
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Nov 19, 2023 -

Vera Buick GMC responded

Thanks for sharing your thoughts about your experience with Vera Buick GMC. Eddie and our team appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

November 18, 2023

Una atención maravillosa muy profesionales atentos el servicio área muy agradable muy puntuales y respetuosos More

by Merlyrosalesb23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bert Murguido, Willy Masot, Riley Alter, Alejandro Padron
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Nov 20, 2023 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

October 19, 2023

Service agent didn’t apply a 20 % discount coupon, he said it was valid only for one service. More

by matraca1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 20, 2023 -

Vera Buick GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Experience The Vera Difference Gustavo Rodriguez Service Director

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