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Vera Cadillac
Pembroke Pines, FL
4,621 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 PM - 9:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday 11:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 7:30 PM - 6:00 PM
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Showing 4,621 reviews
Verified Customer
November 01, 2026
Great digital service and sales experience, but information that didn't match what could be verified My experience started very well through the digital channel. I want to highlight Alain Espino information that didn't match what could be verified My experience started very well through the digital channel. I want to highlight Alain Espinosa, sales advisor, who treated me with professionalism, kindness, and respect throughout the entire process. His service was exemplary. The problem came when negotiating the price of a used vehicle with a selling price of $21,998 USD, with Steven Sundar, the dealership's Pre-Owned Sales Coach. Here is what I was told and what I was able to verify: 1. Trade-in: Mr. Sundar stated several times that the vehicle had been acquired for $18,000 and that this was why he couldn't adjust the price. When we reviewed the system together, the recorded value was $16,000. The difference is $2,000. 2. Tires: He said they were new, installed by the previous owner. I inspected them and they showed considerable wear. 3. Wiper blades: He claimed they had been recently replaced. They were dry and deteriorated. He went to check them himself and maintained they were new, until I physically showed him their condition. Unable to sustain those arguments, he raised his voice in front of employees and customers in the showroom and ordered the sales advisor: "Don't sell him the car." I came with a genuine intention to buy and with the funds to do so. I didn't leave over the price, but because if the information I can verify isn't accurate, I can't trust the information I can't verify: mechanical condition, reconditioning, and additional charges. This was a vehicle that, according to the dealership's own information, had been on the lot for 50 days, and yet a sale to a buyer ready to close was turned away. I especially regret that Mr. Espinosa, who did his job professionally, was unable to close the sale because of this situation. A buyer who checks and asks questions should not be a problem. I remain available to the General Management to corroborate these facts. Adrian Munoz More
by AdrianM
Employees Worked With
Steven Sundar
October 31, 2026
Note: I cannot rate Daniel Hernandez as I don't know who he is; he's not the sales rep nor the finance mgr I dealt with. In any case, Josue Villar was very personable and easy to deal with. And very respons he is; he's not the sales rep nor the finance mgr I dealt with. In any case, Josue Villar was very personable and easy to deal with. And very responsive to my questions. More
by billrenton
October 30, 2026
Responsive and easy to work with All of the employees at the dealership, our customer centric. The ease of working with a dealership makes it a five star experience. the dealership, our customer centric. The ease of working with a dealership makes it a five star experience. More
by Nasoutdoor
Employees Worked With
Conrad Hernandez
October 30, 2026
Vera Cadillac was great to deal with, Shawn and the entire staff took care of all my needs attentively & professionally! Highly recommend. entire staff took care of all my needs attentively & professionally! Highly recommend. More
by Japerry126
