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Vera Cadillac
Pembroke Pines, FL
4,591 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 PM - 9:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday 11:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 7:30 PM - 6:00 PM
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Showing 4,591 reviews
Verified Customer
October 17, 2026
Excellent! Superb in every way It's always a pleasure to deal with Conrad. He always listens and addresses everything that is needed for my car needs. Superb in every way It's always a pleasure to deal with Conrad. He always listens and addresses everything that is needed for my car needs. More
by jnuno79
Employees Worked With
Conrad
October 17, 2026
I would like to express my deep disappointment with the treatment I received from Reinaldo during the service process involving my two Cadillac vehicles, the Lyriq and the Vistiq\. The recall on my Vist treatment I received from Reinaldo during the service process involving my two Cadillac vehicles, the Lyriq and the Vistiq\. The recall on my Vistiq limits the functionality of the seats and the cargo space, which was precisely one of the reasons I chose this vehicle\. When I suggested reasonable compensation, such as an EV charging card, his reaction was dismissive and appeared to mock my request\. The most disappointing incident occurred when I asked him to charge my Lyriq before returning it\. He laughed and responded, “How am I supposed to charge it? That’s like paying for gasoline, and I’m not going to do that\.” I find this response entirely inappropriate for a professional representing a dealership of this caliber\. Additionally, I repeatedly requested that the charging port door on my Vistiq be repaired, as it has been malfunctioning, but that concern apparently was not addressed\. I chose this dealership because of the exceptional treatment I initially received from the general manager and the owner\. Unfortunately, Reinaldo’s lack of empathy, courtesy, and professionalism has significantly changed my perception of the dealership and left me with very little desire to do business there again\. It is disappointing that an experience that began with such excellent service has ended on such an unfavorable note\. More
by mariellacmpv
October 16, 2026
Edwin and the service team serviced my car within the time advised, had a tire sensor message which I messaged Edwin who responded & resolved promptly. Thank you Edwin and the service team time advised, had a tire sensor message which I messaged Edwin who responded & resolved promptly. Thank you Edwin and the service team More
by ONYIORAH
Employees Worked With
Edwin
October 16, 2026
I live in Pt. xx. Lucie, Fl. I send my three vehicles to VERA, pay 4 flat bed, etc . JUST BECAUSE I TRUST YOUR SERVICE! USUALLY Gio & GUS are my go to reps. Howeve xx. Lucie, Fl. I send my three vehicles to VERA, pay 4 flat bed, etc . JUST BECAUSE I TRUST YOUR SERVICE! USUALLY Gio & GUS are my go to reps. However, in their absence, Mr. Johnson and Mike took over an d did GREAT!???? More
by mjbrown4437
Employees Worked With
Mike & Johnson
October 13, 2026
Really good experience and good value in the car purchase too. Professional and friendly service and grateful they could deliver the car to us the next day too. Professional and friendly service and grateful they could deliver the car to us the next day More
by mikestricker27
Employees Worked With
J.Villar. Excellent.
