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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,748 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,748 reviews

August 27, 2025

I’ve been part of Vera for over 13 years and every interaction is like visiting with Family. The Truly live up to their Moniker The Vera Difference More

by Gofil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in Service
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August 26, 2025

Very good experience with them calling uber from and then to the dealership to pick up my vehicle for a manufacturer's recall. The service rep, Nestor, was responsive via text. More

by TRUBIO45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2025 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

August 26, 2025

Michael has been taking care of my care for a few years now. Very good customer service. Valet picks up my car and returns on time. Michael Crator is awesome. More

by NUSF2007
Recommend Dealer
Yes
Employees Worked With
Michael
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Aug 27, 2025 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

August 25, 2025

They did a awesome job on my vehicle the service the service rep Nestor gave me a estimated time one and it was done exactly on time thanks I will continue to service my vehicle here vera buick and cadi More

by Nathan Rahming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
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Aug 25, 2025 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

August 25, 2025

Very professional and very knowledgeable about the service requested. He's a very valuable employee in the service department. More

by 1mikbrown
Recommend Dealer
Yes
Employees Worked With
Edwin
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Aug 25, 2025 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

August 24, 2025

The service person David was very professional and did an excellent job. Service performed on the car was great More

by Sdhersh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service dept
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Aug 24, 2025 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 23, 2025

My last three years servicing with Vera Cadillac has been a wonderful experience. My time is valued and everyone I’ve encountered is always courteous. More

by coracookfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2025 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

August 22, 2025

Just closed on my new Optiq over there and my sales rep Alain was great! Everyone should reach out to him for their future purchases. Dealership was awesome too, did everything online. Great process star More

by TSHIZZLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alain Espinosa
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Aug 22, 2025 -

Vera Cadillac responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Experience The Vera Difference Jorge Morales General Sales Manager

August 21, 2025

Made appointment 2 weeks out to drop off on Monday morning to have them only just look at car on Thursday afternoon while I was in rental car paying for it. What is the point of an appointment if it s More

by Ray
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gio
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Aug 25, 2025 -

Vera Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Ray. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gustavo Rodriguez Service Director

August 20, 2025

Terrible service I will not be bringing my business to this location in the future More

by LOAISIGAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric , Chris A
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Aug 20, 2025 -

Vera Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Leo Pena Service Manager

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