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Vera Cadillac
Pembroke Pines, FL
4,575 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 PM - 9:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday 11:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 7:30 PM - 6:00 PM
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Showing 4,575 reviews
October 08, 2026
I’m extremely disappointed with my recent experience at Vera Cadillac. I brought my vehicle in for a recall as well as warranty-covered repairs, expecting the level of professionalism and customer service Vera Cadillac. I brought my vehicle in for a recall as well as warranty-covered repairs, expecting the level of professionalism and customer service you would associate with a Cadillac dealership. My service advisor was Reinaldo Rodriguez Del Pozo, and unfortunately, one of the biggest problems throughout this experience has been the lack of clear communication. I was charged for the loaner vehicle, and when I tried to get a straightforward explanation as to why I was being charged, I felt like I was being given the runaround rather than an actual answer. I understand that dealerships have policies and that certain expenses may or may not be covered. However, if there is a legitimate reason for a charge, it should be easy for my service advisor or someone in the service department to explain the charge clearly, provide the applicable policy, and address my concerns professionally. Instead, I’ve felt dismissed when trying to get answers. A customer should not have to repeatedly chase down their advisor or dealership just to understand charges related to a service visit. My frustration isn’t simply about the money—it’s about communication, transparency, and how I’ve been treated as a customer. I expected significantly better service from Vera Cadillac, especially when my vehicle was brought in for recall and warranty work. Unfortunately, this experience has left me extremely disappointed and seriously questioning whether I would bring my vehicle back to Vera Cadillac or recommend their service department to others. More
by onelife305
Employees Worked With
Reinaldo Rodriguez Del Pozo
October 08, 2026
This is my 2nd time leasing a vehicle from Vera and I was pleased with both experiences. Mr. Raymond was extremely helpful and straight forward. I will definitely be recommending Vera to my friends and famil pleased with both experiences. Mr. Raymond was extremely helpful and straight forward. I will definitely be recommending Vera to my friends and family for their car shopping needs. More
by TD 225
Verified CustomerOctober 06, 2026
TJ was an amazing Buick salesman! He made my experience getting my 2026 Buick Envista smooth and enjoyable. Even though the process took about three hours, he was patient, helpful, an He made my experience getting my 2026 Buick Envista smooth and enjoyable. Even though the process took about three hours, he was patient, helpful, and professional throughout the entire process. I really appreciate his great customer service and making my car-buying experience a positive one! More
by dennisea400
Employees Worked With
