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Vera Cadillac

Pembroke Pines, FL

4.8
4,475 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 4,475 reviews

August 11, 2026

Very good experience. The staff is friendly. Up to date & beautiful. Well organized & comfortable. More

by garykaufman32
Recommend Dealer
Yes
Employees Worked With
Eddie
Aug 11, 2026 -

Vera Cadillac responded

Your note about our friendly staff and contemporary, streamlined service facility is exactly what we aim to offer during service on your Cadillac OPTIQ. Hearing that you felt at ease means a lot to our service team. Experience The Vera Difference Jorge Morales General Sales Manager

August 11, 2026

????? Outstanding Service and an Amazing Deal! I took my truck to Derek and Vera GMC for an oil change and couldn’t be happier with the experience. The customer service was absolutely top-notch from start t More

by RICHARD_CABRAL0
Recommend Dealer
Yes
Employees Worked With
Derek and Robert
Aug 11, 2026 -

Vera Cadillac responded

Your praise for how quickly we handled the oil change on your Chevrolet Colorado reflects our service department’s dedication to efficient, friendly care. We’re pleased our team could help you secure quality tires at a fantastic price and get you back on the road without delay. Hearing that our customer service felt top-notch from start to finish means a lot to our service team. Experience The Vera Difference Jorge Morales General Sales Manager

August 11, 2026

The best service department I’ve ever encountered. Professional, polite and thorough. Amazing dealership, amazing staff. More

by grogancrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Rubio
Aug 11, 2026 -

Vera Cadillac responded

Our service team is pleased we could deliver a thorough, courteous experience for your Cadillac XT5. Knowing our professionalism resonated with you means a lot to us. Experience The Vera Difference Jorge Morales General Sales Manager

August 11, 2026

⭐️⭐️⭐️⭐️⭐️ Amazing Experience at Vera Cadillac! We had an outstanding experience at Vera Cadillac from beginning to end! Our Sales Advisor, Kamel Bicelis Machado, was absolutely amazing. He w More

by GLAUCIA1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamel Bicelis Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2026 -

GLAUCIA1975 responded

GLAUCIA1975 ⭐️⭐️⭐️⭐️⭐️ Amazing Experience at Vera Cadillac! We had an outstanding experience at Vera Cadillac from beginning to end! Our Sales Advisor, Kamel Bicelis Machado, was absolutely amazing. He was professional, knowledgeable, patient, and genuinely friendly. He made buying our new car easy, comfortable, and actually enjoyable. There was never any pressure — just great service and a feeling that he truly cared about making sure we were happy with our purchase. A very special thank you to Steven Sundar, Pre-Owned Sales Coach. Steven was incredible and made us feel welcomed and valued throughout the entire experience. His professionalism, personality, and attention to his customers really stand out. Frank Hidalgo in Finance was fantastic as well! He made the financial side of the purchase quick, organized, and stress-free. Everything was clearly explained, and he had us taken care of and on our way in no time. What impressed us most was how the entire team worked together. We didn't feel like just another customer buying a car — we felt like we were being taken care of by people who genuinely wanted us to have a great experience. After visiting other dealerships, we can confidently say that we have found our Cadillac home at Vera Cadillac! Thank you, Kamel, Steven, and Frank, for making this such a wonderful experience. You are an amazing team, and we will absolutely recommend you to our family and friends! ⭐️⭐️⭐️⭐️⭐️ Five stars — well deserved! GLAUCIA BETESH KENNETH CORDERO

August 10, 2026

I had a good experience. I feel satisfied. I will know later on if my car was satisfactory fixed, but I was satisfied with everything that I experienced, especially with Anwa More

by cochong777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anwan Johnson
Aug 10, 2026 -

Vera Cadillac responded

Knowing you found our service advisor courteous and helpful means a lot to our team. We’re glad the overall visit left you satisfied, and your five-star rating and kind feedback motivate us to keep delivering supportive service for your Buick Encore. Experience The Vera Difference Jorge Morales General Sales Manager

August 07, 2026

Good experience but was unable to fix my issue because parts are on back order. More

by Deluca955
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez
Aug 09, 2026 -

Vera Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Jorge Morales General Sales Manager Experience The Vera Difference Jorge Morales General Sales Manager

August 07, 2026

1=Poor The communication is very poor My bumper keeps popping off away from my fender, I've been in to get it adjusted but it's doing the same thing everyday I have to keep pushing it back in. I'm still More

by Grandsec.marshall
Recommend Dealer
No
Aug 09, 2026 -

Vera Cadillac responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gustavo Rodriguez

August 06, 2026

The parts arrive late They told me will be fast service and was almost 2 weeks More

by Abel Garcia Valdes
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
Aug 09, 2026 -

Vera Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Abel, feel free to contact us at your convenience. Experience The Vera Difference Jorge Morales General Sales Manager

August 06, 2026

Everything was excellent From the delivery of the loaner, the great car as loaner ( i want it), and the car received super good. Great communication with Edwin More

by Abel Garcia Valdes
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
Aug 06, 2026 -

Vera Cadillac responded

Our team is pleased we could provide a loaner that met your expectations while servicing your Cadillac LYRIQ. We’re glad your LYRIQ was returned in excellent condition. Hearing that our communication was clear and helpful means a lot to our service team. Experience The Vera Difference Jorge Morales General Sales Manager

Aug 06, 2026 -

Abel Garcia Valdes responded

Thanks Jorge. I think also im still outside down with this Lyriq2024 i have now but i wish later a Lyriq 600 with all the new technologies updated. Hope you help me with that. Thanks again

August 06, 2026

Always a pleasure! Good to see senior leadership is still in place. I was a pleasure to see Jorge,And Gus More

by marcellopace23
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Aug 06, 2026 -

Vera Cadillac responded

Knowing that you enjoy seeing our senior leadership team still in place means a lot. We’re glad the service on your Escalade remains a pleasure. Experience The Vera Difference Jorge Morales General Sales Manager

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