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Vera Cadillac

Pembroke Pines, FL

4.8
4,186 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 4,186 reviews

March 02, 2026

Vera Cadillac is the dealership of choice, because of the respectful atmosphere that goes around the entire dealership and reflects on all staff members, will definitely recommend Vera Cadillac for all your More

by Juanfserrano34
Recommend Dealer
Yes
Employees Worked With
Christopher & Gustavo
Mar 02, 2026 -

Vera Cadillac responded

Thank you for highlighting the respectful atmosphere throughout our service department. We’re delighted that your Cadillac Escalade repair left a memorable impression and appreciate your recommendation. We look forward to assisting you again. Experience The Vera Difference Gustavo Rodriguez Service Director

March 01, 2026

Out-of-this-world service! From the moment I brought my Cadillac in, I was treated like VIP. The team was professional, attentive, and made the entire process seamless — my car More

by KDAVALOS524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2026 -

Vera Cadillac responded

It’s fantastic to hear our team delivered VIP treatment during your Cadillac XT6 service, keeping things smooth and professional. We’re pleased your XT6 is performing perfectly and look forward to caring for it again. Experience The Vera Difference Gustavo Rodriguez Service Director

March 01, 2026

Out-of-this-world service! From the moment I brought my Cadillac in, I was treated like VIP. The team was professional, attentive, and made the entire process seamless — my car More

by KDAVALOS524
Recommend Dealer
Yes
Employees Worked With
It's amazing
Mar 02, 2026 -

Vera Cadillac responded

How wonderful to learn our team treated you like a VIP during your Cadillac service. We’re pleased the experience was seamless and your vehicle is performing perfectly again. Thank you for sharing your positive experience. Experience The Vera Difference Gustavo Rodriguez Service Director

February 28, 2026

This is the best dealership I know My experience with Vera Cadillac has been really good since the first time I went there to find a car until every maintenance and the warranty related issues More

by milybavi
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Mar 01, 2026 -

Vera Cadillac responded

It’s wonderful to hear your experience has been so positive from finding your car through every maintenance and warranty service. Thank you for sharing and for trusting us with your vehicle needs. Experience The Vera Difference Gustavo Rodriguez Service Director

February 28, 2026

We're very good Very good customer service Would use the next time I need service More

by Codulai1313
Recommend Dealer
Yes
Employees Worked With
Ambir
Mar 01, 2026 -

Vera Cadillac responded

Thank you for the five-star rating and for highlighting our customer service. We’re glad to know you’d choose us again. We look forward to servicing your Cadillac XT4 next time. Experience The Vera Difference Gustavo Rodriguez Service Director

February 27, 2026

Good service Good service, although I think it takes longer than necessary for an oil change and tire rotation. More

by VMC1225
Recommend Dealer
Yes
Employees Worked With
Giovanni
Mar 01, 2026 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Giovanni and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

February 27, 2026

Fantastic service. Helpful and attentive. Excellent customer service that keeps me servicing many vehicles at Vera. More

by MVIDAL3
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez Michael Crato Nelson
Feb 27, 2026 -

Vera Cadillac responded

It’s wonderful to hear our team was so helpful and attentive during your visit. We appreciate your trust in us to care for your Cadillac vehicles. We look forward to supporting your service needs again. Experience The Vera Difference Gustavo Rodriguez Service Director

February 27, 2026

Our sales person (Eyup Kizilkaya) was great! He was so kind, never pushed us on making a decision. He explain everything and was very patient with us. More

by Mak0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eyup Kizilkaya
Feb 27, 2026 -

Vera Cadillac responded

Thank you for sharing your experience with your new Cadillac VISTIQ. We’re glad our salesperson took the time to explain everything clearly and respected your pace. Enjoy your VISTIQ and feel free to reach out if you need anything. Experience The Vera Difference Jorge Morales General Sales Manager

February 26, 2026

My service man was kind and efficient person. Professionally handled my car’s service problem. More

by ELAINEGINDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio service department
Feb 26, 2026 -

Vera Cadillac responded

Thank you for noting how our team handled your Cadillac service with professionalism and courtesy. We’re glad the issue was resolved smoothly. We look forward to assisting you again. Experience The Vera Difference Gustavo Rodriguez Service Director

February 26, 2026

Although Jean was nice, he did not have our best interest. Everyone was in cahoots in trying to sell us a $40,000 problem- no one considered the fact that we had driven 9 hours. They put a pretty pr More

by Swampthang.smitty3
Recommend Dealer
No
Employees Worked With
Jean Raymond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Raymond
Feb 26, 2026 -

Vera Cadillac responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jorge Morales General Sales Manager

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