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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,624 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,624 reviews

November 29, 2021

My vehicle was left with greasy fingerprints on the headliner and on the visors and the car was not clean. More

by elbori1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Lozano, Ruben Gonzalez
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Dec 01, 2021 -

Vera Cadillac responded

Thank you for reaching out. We appreciate your feedback and like the opportunity to address your concerns. Please don’t hesitate to contact our General Sales Manager, Jorge Morales at 954-517-7818. He’s looking forward to your call.

Dec 04, 2021 -

elbori1 responded

Also the windshield fluid canister cap was not install, still waiting on Ruben the salesman to call back on when it arrive. He ordered the cap.

November 28, 2021

Granted I had Cadillacs in the past but never went to their dealership for service. Well this time I am actually happy I did. I had a chance to see what looks I believe the world has been missing since t More

by fstfleur80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher in service department
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Nov 29, 2021 -

Vera Cadillac responded

We are so glad to have won your business and thank you for sharing your experience with the Vera Difference. We take great pride in providing the best service in South Florida and are so glad that resonated with you. Take care and we'll see you next time.

Dec 01, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Christopher here at Vera Cadillac Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 28, 2021

I’m very happy with the service fast service I will back again on my next service More

by MARJAGR
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 29, 2021 -

Vera Cadillac responded

We are so glad to have won your business and thank you for the review! Take care and we'll see you next time.

Dec 01, 2021 -

Vera Cadillac responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

November 26, 2021

Vera Cadillac makes every visit an easy visit. Everything is set up in advance and ready to go when you arrive at Vera. Giovanni R is as professional as it gets. Making every visit a pleasant one. I travel More

by DIAMONDMIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
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Nov 29, 2021 -

Vera Cadillac responded

We take great ride in our level of customer service and it shows when customers like you choose to drive 40+ miles to make Vera your preferred dealership! Thank you for your continued business and for sharing your experience with the Vera Difference. Take care and we'll see you next time.

Dec 01, 2021 -

Vera Cadillac responded

Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 26, 2021

I just want to say that Mikel Hernandez was amazing!!! Great service and I don’t usually write reviews. but I will write a review for Mikel. I will make sure I go back to him every time because is very More

by Janina guevara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikel hernandez
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Nov 29, 2021 -

Vera Cadillac responded

Thanks for the review and shout out for Mikel! We are so glad to have won your business and look forward to seeing you next time. Take care!

Dec 01, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mikel here at Vera Cadillac Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 26, 2021

Friendly, accurate and very quick service. Staff are great, caring and service always priveded with a smile. More

by JVAM96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin
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Nov 29, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation! Take care & we'll see you next time.

Dec 01, 2021 -

Vera Cadillac responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

November 26, 2021

Excellent experience all around. Everyone was courteous, efficient and timely. Luis Valdes did an outstanding job and spent the necessary time to set up the car, phones, etc., for me to feel confident on my More

by ihb1264
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Vera Cadillac responded

Congratulations on your recent purchase and thank you for sharing your experience with the Vera Difference! We hope you enjoy your new car and look forward to seeing you back at Vera for your first oil change.

Dec 01, 2021 -

Vera Cadillac responded

Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 25, 2021

People there are very professional. The salesman treats his customers as king. Three days after, he called me to make sure that everything is OK. More

by Lotimarc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Vera Cadillac responded

Congratulations on your recent purchase and thanks for the recommendation! We'll see you next time.

Dec 01, 2021 -

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 25, 2021

Everything perfect the service is very good !!! The personal to .. Edwin Montoya is really nice people … More

by Idasemacioffi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Sosa, Lorenzo Piquet, Ruben Gonzalez, Katie Cartagena
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Nov 29, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation!

Dec 01, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Edwin here at Vera Cadillac Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 24, 2021

mi nombre es Reinaldo y quiero agradécele a Eric por su buen trato , me colaboro muchísimo en el servicio de mi carro, muy profesional. Muchas gracias a Vera Cadillac. Saludos More

by haychelcoello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
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Nov 29, 2021 -

Vera Cadillac responded

Hola, ¡muchas gracias por tus comentarios positivos sobre Vera Cadillac Buick GMC! Siempre estaremos encantados de ayudarle si surge algo más. ¡Cuídate!

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