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Vera Cadillac

Pembroke Pines, FL

4.8
3,610 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,610 reviews

October 08, 2021

Karen, my service representative was responsive to all my needs and concerns. I was very satisfied with the service, from the beginning to the end. More

by Grace Massie Mack
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karen, service representative.
Oct 11, 2021 -

Vera Cadillac responded

Thank you for the review and shout out for Karen. Have a great week.

Oct 11, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Karen here at Vera Cadillac Buick GMC! We hope to see you soon!

Oct 11, 2021 -

Grace Massie Mack responded

I have nothing more to respond to. Thanks for the service.

October 08, 2021

It was a great experience with the service department and concierge , Karen was great, efficient More

by HOGFISH11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Oct 11, 2021 -

Vera Cadillac responded

Thank you for the review and shout out for Karen. Have a great week.

Oct 11, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Karen here at Vera Cadillac Buick GMC! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 08, 2021

The service centers is exceptional their personal are always friendly and efficient and very professional excellence. More

by fondo123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference! We look forward to seeing you next time. Take care!

October 08, 2021

Great service in Vera Cadilac I’m very happy with my new car Cadilac XT5 Dennis was very attentive and patient with me More

by Catalina10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Vasquez
Oct 11, 2021 -

Vera Cadillac responded

Congratulations on your recent purchase and thank you for sharing your experience with the Vera Difference. We hope you enjoy your new Cadillac XT5 and look forward to seeing you back at Vera for your first oil change.

Oct 11, 2021 -

Vera Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

October 07, 2021

My service rep, Michael made mine a seamless experience with his professionalism and follow through on all that he promised. He knows his vehicles and it’s a pleasure to work with him. More

by juleshoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in the Service department
Oct 07, 2021 -

Vera Cadillac responded

Thank you for the review and the shout out for Michael. Have a great weekend!

October 07, 2021

Attention and service was so good. The people was professional and kind. I really like it! More

by valenruth64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro
Oct 08, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation! Have a great weekend.

October 07, 2021

G day my car was towed fr my home to Vera to replace two tires and brought bk to me ,so that was great because u guys did all that work and everything went smoothly, so Thanks fr yr excellent se More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department Thanks to Leo and Mikell
Oct 08, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. We love hearing about how we made a positive difference in your life. Take care and we'll see you next time.

October 07, 2021

Alejandro Medina did an excellent and professional job. He listened to all our concerns and explained everything to us. More

by luisaluis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Medina
Oct 08, 2021 -

Vera Cadillac responded

Thank you for the review and shout out for Alejandro. Have a good weekend and we'll see you next time.

October 06, 2021

Excellent customer service, very friendly, knowledgeable and courteous. Thank you, highly recommend. Will definitely be back! More

by Anaaaliyah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Russell
Oct 06, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation! Take care and we'll see you next time.

Oct 07, 2021 -

Vera Cadillac responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 06, 2021

Michael was an excellent customer service representative and he was very explicit was the kind of service my car needed and the troubleshooting required. He is a very respectful man. More

by JGUI66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crato
Oct 07, 2021 -

Vera Cadillac responded

Thank you for the review and shout out for Michael. Have a great weekend.

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