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Vera Cadillac
Pembroke Pines, FL
3,657 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 PM - 9:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday 11:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 7:30 PM - 6:00 PM
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Showing 3,657 reviews
August 12, 2021
I went in for an oil change and they did a good job and it look nice when they came out and my car was washed so I’m happy with the service and the dealership. it look nice when they came out and my car was washed so I’m happy with the service and the dealership. More
by RWARN001
Verified CustomerEmployees Worked With
Service- Nestor
August 12, 2021
Truly was a great experience with Jason he went out to help me leave with my Awesome car I was so happy with vera cadillac help me leave with my Awesome car I was so happy with vera cadillac More
by r.garcia1
August 12, 2021
The staff was very attentive and professional. The environment was clean and tidy. The personal who assisted me where excellent with the service they provided and ensured I was taken care of. environment was clean and tidy. The personal who assisted me where excellent with the service they provided and ensured I was taken care of. More
by lianne3
Employees Worked With
Other Employees :
Mike with service department , Roberto Vasquez
August 12, 2021
Karen took great care of us I would recommend Vera’s service department Vera’s prices are fair and we will return when are Cadillac or GMC need service service department Vera’s prices are fair and we will return when are Cadillac or GMC need service More
by lori.degen
Employees Worked With
Karen
August 12, 2021
great services and fast as well, concierge very knowledgeable Nestor Suarez was always paying attention about my waiting time and make sure I was OK all the time knowledgeable Nestor Suarez was always paying attention about my waiting time and make sure I was OK all the time More
by miriamramirez
Employees Worked With
Nestor, suarez
August 12, 2021
Clean. Good location. Can not say much more since there was very little interaction with anyone. I didn’t even get the name of the service person I was working with. I needed to follow up with the status o was very little interaction with anyone. I didn’t even get the name of the service person I was working with. I needed to follow up with the status of my service. Previous dealerships would provide periodic updates. I had to walk around looking for someone to give me some type of update. More
by dparnp
Employees Worked With
Did not get anyone name at the service department
August 11, 2021
Always a great experience with the Service department at Vera Cadillac. Very professional and excellent customer service. I had extended warranty and they also provided a loaner Cadillac for me Vera Cadillac. Very professional and excellent customer service. I had extended warranty and they also provided a loaner Cadillac for me More
by gspaddy1
Employees Worked With
Karen Englert
August 10, 2021
Karen was my service adviser and let me tell you I have nothing bad to say! She helped me out tremendously! After going to different Cadillac dealerships Vera makes me feel at home. nothing bad to say! She helped me out tremendously! After going to different Cadillac dealerships Vera makes me feel at home. More
by AMBER.CASTELLO
Employees Worked With
Karen!!
August 10, 2021
From the moment we walked in, Jason Back made us feel welcomed and comfortable. Offered us water right away and had us sit down so he could understand exactly what our needs were. The daunting task of welcomed and comfortable. Offered us water right away and had us sit down so he could understand exactly what our needs were. The daunting task of buying a new car didn’t seem as bad with Jason’s help. He earned our trust and shared all the relevant information we needed in order to make an educated decision as to the choice of car. He was amazing! More
by BETTY VALDES
