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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,625 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,625 reviews

June 11, 2021

Conrad always above and beyond in his customer service! I always recommend him for services. Answer messages quickly and had the customers best interest. Perfect! More

by Natalie R
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez
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Jun 14, 2021 -

Vera Cadillac responded

Thank you Natalie for your continued business, and for taking the time to share your experience in a review. Have a great week and we'll see you next time!

Jun 14, 2021 -

Vera Cadillac responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks for the recommendation, and have an amazing day!

June 11, 2021

Alex Padon was my service advisor. Very friendly and detailed in explaining what needed to be done. called me with an update and as soon as car was ready. Very happy with the service. More

by Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Padon
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Jun 13, 2021 -

Vera Cadillac responded

Hi there, thank you so much for your positive comments about Alex. We hope to be of service to you again in the future. Best wishes, Vera Cadillac Buick GMC

June 11, 2021

Super friendly and professional!! Lorenzo helped me from the point I arrived, he was very knowledgeable and courteous. Also very patient as I was undecided on what I wanted. After a couple of test drives, More

by Marlise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorenzo Piquet
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Jun 14, 2021 -

Vera Cadillac responded

Thank you Marlise for the review and recommendation and congratulations on your new vehicle purchase! Have a great first week with the vehicle and we'll see your for your first oil change.

Jun 14, 2021 -

Vera Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 10, 2021

Thank you so much for working with us! I am so happy with my car and you worked really well with us to meet my needs! More

by HANNAHSENECAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hodari Bazemore
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Jun 10, 2021 -

Vera Cadillac responded

Hannah, congrats on your new vehicle purchase! We appreciate the great review and recommendation. Looking forward to see you back for your first oil change.

June 10, 2021

It’s very professional and service gets done right the first time. I will continue to get my car serviced here as long as the service continues to be the sam More

by tatalo1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crol
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Jun 10, 2021 -

Vera Cadillac responded

Thank you for your continued business with Vera, and for taking the time for a great review and recommendation. Have a great weekend and we'll see you next time!

June 09, 2021

Giovanni went above and beyond in helping me with a key issue for A 2021 Cadillac. He was very friendly and helpful. I would recommend your dealership to anyone looking to buy or in need of service. More

by Lhatfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Jun 09, 2021 -

Vera Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

June 09, 2021

You guys did a great job like always. I’ve been coming here since 2017 and never had a problem keep up the good work. I recommend. More

by impalass12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor
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Jun 10, 2021 -

Vera Cadillac responded

Thank you so much for the review and recommendation. We appreciate your continued business, and your praise. Have a great rest of your week, and take care!

Jun 11, 2021 -

Vera Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks for the recommendation, and have an amazing day!

June 09, 2021

Awesome service and Alejandro is simply the best 👌👍😀. I will continue to only use Vera Cadillac. I can't really thank you enough Alejandro was on top of my vehicle and communicated the entire time More

by LUIS011601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro , Jimmy Contreras
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Jun 10, 2021 -

Vera Cadillac responded

Thank you for taking the time to show your appreciation to Vera Cadillac. We appreciate your great review and recommendation, and we'll see you next time!

Jun 11, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alejandro here at Vera Cadillac Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2021

Excellent service Very professional They were very good Excellent service Very professional They were very good to us in our difficult situation They understand our issues They kept us advised They More

by LFEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex medina
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Jun 10, 2021 -

Vera Cadillac responded

We really appreciate your review and recommendation. Thanks again for sharing your experience with Vera, and we'll see you next time.

Jun 11, 2021 -

Vera Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Vera Cadillac Buick GMC

June 09, 2021

I’ve been to your service center several times over the years and each time I’ve had a problem. I equate it to a ham sandwich. You make the sandwich but you always leave something off More

by BUMBLEYELL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Giovanni
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Jun 14, 2021 -

Vera Cadillac responded

Thank you for your continued business and for your candid feedback. We appreciate all feedback and would like to know more about your experience with our service department. Please don’t hesitate to call our Service Manager, Leo Pena at 954-517-7842. He’s looking forward to speaking with you.

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