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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,775 Reviews
Call Service Center (844) 517-0823

2,775 Reviews of Vera Cadillac - Service Center

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June 08, 2023

Alex did my service. He was exceptional. He kept me updated on the progress of my car and made sure I had transportation More

by jforemandwyer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jun 09, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

June 07, 2023

Great, very attentive, with out thinking twice will continue going back for work needed done. More

by MUCK11757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad who meets me when I first get there and checks off what needs to be done on repairs. Does his job outstanding.
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Jun 07, 2023 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

June 07, 2023

Good service, very professional Christ in service department is very nice and professional service. I like his service More

by LIENTRAN6578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christ
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Jun 07, 2023 -

Vera Cadillac responded

Lien, Thank you for the kind words for Christ and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

June 03, 2023

Jose was great, fast efficient and thorough. He knows how to get you exactly what you want. A+ experience! More

by nikolai.acevedo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Nikolai, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

June 02, 2023

Michael our service rep is great. Professional 100%. Suburban runs great and we are happy. More

by captain0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service
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Jun 04, 2023 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

June 02, 2023

The service appointment is very easy. They come and pick up the car and then delivery it when compete. More

by HWITZ2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Jun 04, 2023 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

May 30, 2023

Geovanni Suárez was great. Addressed my issue right away. Great Custoner service. Followed up once work was completed. More

by Jesús Millares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovanni Suarez
Report | Print
May 31, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

May 29, 2023

Excellent customer service and everyone in the organization was extremely friendly. We had a routine oil change and it was done in a timely fashion. I would definitely recommend them. More

by Art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service department
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May 30, 2023 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

May 29, 2023

Gio Rubio and Manager Gus are truly life savers. Had a tire pop unexpectedly and they came to the rescue! More

by Cat.breen11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Rubio , Yvette Breen
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May 30, 2023 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

May 27, 2023

Nestor could not have been more professional and helpful. He presented offers that were in my best interest and arranged a complementary ride for me. He contacted me when my vehicle was finished and presente More

by homleid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorenzo Piquet
Report | Print
May 29, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

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