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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,814 Reviews
Call Service Center (844) 517-0823

2,814 Reviews of Vera Cadillac - Service Center

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May 13, 2023

I can not say enough but, great experiences from Vera Cadillac, whether it from their service department or their sales team as this is our third vehicle that we purchased from Vera. Excellent customer s More

by batross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Pena and Giovanni Rubio, Andy Russell
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May 13, 2023 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We appreciate your business and look forward to working with you again! Experience The Vera Difference Gustavo Rodriguez Service Director

May 12, 2023

Giovanny S is always very helpful offers great service , I’ve been taking my Cadillac there for years ! More

by Jlm210
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni S
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May 13, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Giovanni met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

May 11, 2023

Good, knowledgeable, reliable service 4 oil change, friendly and inviting with an appointment 45mins to an hour More

by KERONFORDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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May 13, 2023 -

Vera Cadillac responded

Thanks, Keron, for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

May 15, 2023 -

Vera Cadillac responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 11, 2023

Amazing service , excellent staff , very involve with process , give updates , courteous , will definitely use services again. More

by sandor_romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Masot
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May 13, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

May 15, 2023 -

Vera Cadillac responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Vera Cadillac Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

May 11, 2023

I worked with Giovanni. Also taking care of all of our vehicles. Great service, communication. More

by MARC35
Recommend Dealer
Yes
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May 11, 2023 -

Vera Cadillac responded

Thank you for your kind words for Giovanni! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

May 11, 2023

This dealership has very good customer service for the most part They take care of your vehicle and make it very convenient for you when dropping your vehicle off More

by Tony
Recommend Dealer
Yes
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May 11, 2023 -

Vera Cadillac responded

Tony, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

May 10, 2023

Edwin Montoya always does a top notch job. Very knowledgeable, professional, gets me in and out in no time. The best. More

by Angel 69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
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May 11, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Edwin here at Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

May 09, 2023

You all have an amazing serviceman there by the name of Geovanny Suarez. He helped me in finding out the issues with my vehicle More

by ESSIEJACKSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GEOVANNY Suarez
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May 10, 2023 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

May 09, 2023

I had big problems with my car and after going to another dealership, they did not help, so I came to Vera and even though it was any of the brands they represent Mr Michael Crato and the staff were very he More

by josecardenas323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not recall name of the young person
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May 10, 2023 -

Vera Cadillac responded

Thank you, Jose, for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

May 06, 2023

5 It was a great experience. Everything was perfect. The staff the valet the Lyft thank you for all your service a customer service More

by Aida.dade@gmail.com
Recommend Dealer
Yes
Employees Worked With
Mikelle
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May 07, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

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