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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,782 Reviews
Call Service Center (844) 517-0823

2,782 Reviews of Vera Cadillac - Service Center

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April 15, 2023

The parts took a little time, but other than that it was excellent. Service dealership is beautiful and people that work there are great. More

by samuelmarks26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric In service , Lorenzo Piquet
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Apr 16, 2023 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

April 15, 2023

Great service. Convenient helpful best service I ever had. I will continue to own Cadillacs because of the service provided. More

by VGALKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service road side Assitant.
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Apr 16, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

April 14, 2023

Excellent Service. Nestor was really helpful. Will continue to do my service with you guys. More

by alepadron24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
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Apr 16, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

April 13, 2023

Excellent, Professional and Friendly service from the appointment scheduling to the actual service. I was treated like royalty. More

by kcalhoun2267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anwar
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Apr 13, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

April 13, 2023

Good service. Alex kept me informed about the process through the days. They even detected another issue with my car and for it repair. The only downside is tha More

by ORIG_230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex P, Hodari Bazemore
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Apr 14, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Alex and our team were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

April 13, 2023

My Rep provided great service. My car was clean and the Uber service was good too. More

by TOLBERF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro in service department
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Apr 14, 2023 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. Alejandro and our team appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

April 13, 2023

My rep, Alejandro provided great customer service. My car was clean and the Uber service was good too. More

by TOLBERF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro, service department
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Apr 14, 2023 -

Vera Cadillac responded

It's great to hear that Alejandro was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

April 13, 2023

I had a great experience, start to finish. I will definitely be buying another vehicle from them More

by snlgunn
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorenzo Piquet
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Apr 14, 2023 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. Lorenzo, Carlos, and our team appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

April 12, 2023

Good followup communication Courteous service Delivery and pick up car is the best we can expect More

by angella1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hodari Bazemore
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Apr 12, 2023 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

April 12, 2023

Very nice dealership, office was super clean. The salesman (Alejandro) was very accommodating and even offered to take us around in a golf cart. More

by RIOS.KARLA1213
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Barcia
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Apr 12, 2023 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

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