Vera Cadillac - Service Center

I took my car twice to another Cadillac dealer. The issue they said my SUV had involved the oil. I knew that wasn't the cause of my problem because it occurred again when they "fixed it" the 1st ti The issue they said my SUV had involved the oil. I knew that wasn't the cause of my problem because it occurred again when they "fixed it" the 1st time. I took my SUV to Vera Cadillac and they were able to diagnose the "real" problem. Michael C. was very informative and upfront about it. I am scheduled for service tomorrow and can't wait to have the problem fixed! UPDATE: I brought my SUV back to Vera for my 2nd appointment to have the problem fixed. The service was quick as I was able to pick my car up the following day! It feels good to put gas in my car and not have to wait 20- 40 minutes for it to start up! Vera Cadillac is my "go-to" place should I experience any other issues with my vehicle! Thank you Michael Crato! More

I wasn't pleased with my visit. I didn't feel like a valued customer. I didn't feel like a valued customer. More

The service I received at Vera in Pembroke Pines was excellent. I would highly recommend this location for purchasing/servicing a vehicle. excellent. I would highly recommend this location for purchasing/servicing a vehicle. More

I brought my car to the service Department for two reasons. - the rear window on the driver side was not working - The Engine light was on I have called to set up an appointment and unfortunately reasons. - the rear window on the driver side was not working - The Engine light was on I have called to set up an appointment and unfortunately I was transferred to Alejandro. With all the respect, that is a very bad experience At first, it was very hard to get a loaner from this guy when my car would have to stay for over 3 days with him. He was not happy when I asked him to send me a writing quote instead of just telling me something over the phone He gave me the car and the Engine light got back on the same day even though I paid the required amount for the problem to be fixed I have called him so many times and sent him som many texts As of now he never get back to me to reschedule another appointment tl More

Great Experience! !! Thanks, Service advisor Geovanny Suarez, always able to help in every step of the process!!! Very Recommended!!! Vera Cadillac, always a great expe !! Thanks, Service advisor Geovanny Suarez, always able to help in every step of the process!!! Very Recommended!!! Vera Cadillac, always a great experience going there!!! More

Very thorough Gave me a report that now I know what needs to be done in the future needs to be done in the future More

They struggled to fix my radio properly working. I was given the vehicle brand new and service said the radio is working and simply wasn’t. In all fairness, they were very professional with and acco I was given the vehicle brand new and service said the radio is working and simply wasn’t. In all fairness, they were very professional with and accommodating and did give me a rental free of charge. The service attendant was extremely friendly and understanding as well as the service manager. More

Excellent customer service and communication. He made a great job. We appreciate all the peoples who work there. The job was not too long. Nous avons répondu à un long questionnaire hier sui He made a great job. We appreciate all the peoples who work there. The job was not too long. Nous avons répondu à un long questionnaire hier suite à notre visite. Nous avons donné une note de 10 à chaque question. More

Uno d los mejores dealers de la florida, mejores carros y servicos, personal profecional y calificado servicos, personal profecional y calificado More

Very friendly and knowledgeable staff. Work was completed when promised. Would recommend this dealership to all. Work was completed when promised. Would recommend this dealership to all. More