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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,780 Reviews
Call Service Center (844) 517-0823

2,780 Reviews of Vera Cadillac - Service Center

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December 29, 2022

I’ve been taking my Cadillac Escalade for service to Vera Cadillac for the past 10 years. They have amazing service. All the work has been done and done well I am very very satisfied with their performance More

by Cadillac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovanni
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Dec 30, 2022 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. We appreciate your continued business and look forward to seeing you again next time. Happy Holidays!

December 29, 2022

Estoy haciendo negocios con el dealer desde 2019 muy buenos resultados y excelente servicio lo recomiendo 100% More

by jaj_escobar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2022 -

Vera Cadillac responded

Gracias por la recomendación. Apreciamos tu negocio. Cuídate y nos vemos la próxima vez.

December 29, 2022

Vera goes above and beyond, even past other Cadillac dealers, to offer every possible accommodation. They always treat my wife and I as first class customers. More

by jnl0508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service: Conrad and Michael , Jason Back, Andy Russell
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Dec 30, 2022 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. We appreciate your continued business and look forward to seeing you next time. Take care!

December 28, 2022

Great service good people and knowledgeable of their work I like to thanks both Geo for their good service More

by PARTS009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geo Rubio and Geo Suarez
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Dec 29, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care and we’ll see you next time.

December 27, 2022

I have nothing but great things to say about my service experience with Vera. My service advisor was amazing and the staff in general was fabulous. More

by jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
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Dec 28, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care and we’ll see you next time.

December 27, 2022

Just purchased a xt-6 and it was the easiest purchase I ever made, From the manger Chris to Jose the salesman and Nestor the service advisor everyone was so helpful and friendly. I would definitely refer f More

by BECKRICK96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2022 -

Vera Cadillac responded

Congratulations on your recent purchase and thank you for the recommendation. We hope you enjoy your Cadillac and look forward to seeing you back at Vera for your first oil change. Happy Holidays!

December 27, 2022

Staff was very professional and kept me updated on the status of my vehicle at all times. More

by Ej8942
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 28, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

Dec 29, 2022 -

Vera Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 27, 2022

The service is friendly but the mechanics have not been able to repair the car completely after 2 visits. I need to bring it back again for service of the original order. Also, the key fob was scratched an More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorenzo Piquet
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Dec 29, 2022 -

Vera Cadillac responded

Greg, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (954) 436-3036 to discuss your concerns, as your satisfaction is of utmost importance to us.

December 27, 2022

Jason Bock was amazing and very knowledgeable. I had a great service with him very fast. He help me with no hidden fees and explained everything detail to me. More

by tarryncaceres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Back
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Dec 28, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Jason! Take care and we’ll see you next time.

Dec 29, 2022 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 25, 2022

It's a nice dealer good customer service and good job well done definitely i can recommend them. My agent was Mr. Alejandro Medin More

by GIBSON_CUSTOM47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Medin
Report | Print
Dec 27, 2022 -

Vera Cadillac responded

Hi, Thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!

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