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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,814 Reviews
Call Service Center (844) 517-0823

2,814 Reviews of Vera Cadillac - Service Center

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May 20, 2022

Alejandro my service advisor provided me with excellent service. Kept me updated with my car service. More

by CGOODMAN42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro service advisor and Leo service manager.
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May 23, 2022 -

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 20, 2022

The service representative was vey accommodating. He worked to met my needs. Thank you so much. More

by SYBEVILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alrjandro
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May 23, 2022 -

Vera Cadillac responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 19, 2022

Fast and friendly service. Refreshments, including coffee, needed to be purchased which is different from other luxury car service waiting rooms I've been to. But I was in and More

by daniellehernandez98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor
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May 20, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Have a great weekend.

May 19, 2022

Eric is the best, he let's me know exactly what's the issues without a running around.. More

by NORMAE1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erii
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May 20, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Eric. Have a great weekend.

May 18, 2022

Honestly not to toot anyones horn but Vera Service is the best. Just met Nestor and he superseded expectations. Leo the best. Michael Crato rocks and im so glad he’s my service man. More

by Liz13megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Douglas
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May 18, 2022 -

Vera Cadillac responded

Thank you for your business and for the recommendation. Take care and we'll see you next time.

May 16, 2022

I have been coming to vera for years and never had a problem. My experiences have been exceptional. Can't give 5 stars because you must leave room for improvement. More

by DICKERSONANTONIO634
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin
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May 17, 2022 -

Vera Cadillac responded

Thank you for your continued business and for the recommendation. Take care and we'll see you next time.

May 15, 2022

The cualiti comtrol is bad they never have loaners when you need to do some thung in your car More

by Ramon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2022 -

Vera Cadillac responded

Thank you for reaching out. We appreciate all feedback and would like the opportunity to learn more about your experience. Please don’t hesitate to call our Service Manager, Leonardo Pena at (954) 517-7842. He’s looking forward to speaking with you.

May 13, 2022

Vera has been servicing my car for the last 14 years, I have always had very good service. I would recommend them to a friend. More

by tomm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
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May 13, 2022 -

Vera Cadillac responded

Thank you for your continued business and for the recommendation! Take care and we'll see you next time.

May 13, 2022

Todo el trabajo fue muy bjeno y a tiemp Para mi súper bien y rapido More

by hechavarria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Servicio
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May 16, 2022 -

Vera Cadillac responded

Gracias por la recomendación. Cuídense y nos vemos la próxima vez.

May 12, 2022

Excellent service, very professional and friendly, they changed the oil and did tire rotation in a reasonable time, I am a 15-year very satisfy customer. More

by JORGEEFELIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell Hernandez
Report | Print
May 13, 2022 -

Vera Cadillac responded

Thank you for your continued business and for the recommendation. We look forward to seeing you again next time. Take care!

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