Vera Cadillac - Service Center

All good great service team will tell others love the free coffee. See you back next oil change free coffee. See you back next oil change More

My service rep was great, he as very courteous and easy to talk with, he as a great help to talk with, he as a great help More

Service was completed in a timely manner and Jonathan kept me informed about everything along the process. kept me informed about everything along the process. More

I found the dealership to be honest reliable and knowledgeable.I also found a service to be excellent and on time and Courteous individuals knowledgeable.I also found a service to be excellent and on time and Courteous individuals More

The staff at the service department are soo nice and have great attitudes!!! Great service overall have great attitudes!!! Great service overall More

Are you still love your car but right now I’m very disappointed I can’t wait to change it then my lease is out because I had a flat tire I never knew I didn’t have a donut or an extra tire in the back disappointed I can’t wait to change it then my lease is out because I had a flat tire I never knew I didn’t have a donut or an extra tire in the back Specially in Miami right now that he i95the shooting you all over Hi call the dealer and they just said oh you should call the one 800 I call the one 800 and they couldn’t help me they said you don’t have an extra tired we can do anything for your it’s sad for a no lady to be in that solution so I consider Of all this problem is the management of the dealer where I leave my car this is going to be the third leasing car for me More

Christopher was great in listening to my concerns and took care of it. I got a ride home and my car was done within the time promised which is a rarity in these times. Thank you took care of it. I got a ride home and my car was done within the time promised which is a rarity in these times. Thank you More

I scheduled a service for my car. At the service department, Alejandro was kind and respectful and very informative. I told him that I reserved a rental car which was not on my ticket At the service department, Alejandro was kind and respectful and very informative. I told him that I reserved a rental car which was not on my ticket slip from when I called to reserve my service date and time. Alejandro was able to get me a rental car. He text me throughout the day regarding any issues about my car and called to follow up that my car was ready. More

Contacted service dept Tuesday morning and asked if car was towed in would it be looked at. Was informed that it was possible. Called back at 3 pm was informed car would be looked at Wednesday morning. I i was towed in would it be looked at. Was informed that it was possible. Called back at 3 pm was informed car would be looked at Wednesday morning. I informed Mike that I believed it was the shifter cable. Wednesday morning I was informed that the car would be looked at that afternoon. I explained that I was in Florida looking at apt for my son and needed the car. Mike set up a Lyft driver to take me to Avis to rent a car. I was dropped off at the dealership. Another Lyft driver took me over to Avis. Mike told me to speak with Dave at Avis. Dave couldn’t be bothered to speak w me but I got a car and went about my business. Thursday morning I’m told that the car was scheduled to be LOOKED at. Hmm. Okay. I am called back and informed that it is in fact the shifter cable. But wait, there’s more. Brakes and rotors should be changed. I declined the brakes and rotors and informed the car will be ready later that afternoon. Picked up the car. I must say that everyone was very friendly and asked if we were all set or needed assistance. Took rental car back and they charged me for 2 days as it was over 24 hrs that I had the car. This was beyond frustrating for me More

I take pleasure in having my vehicle service at Vera Cadillac. I know that I'm going to get quality service. Cadillac. I know that I'm going to get quality service. More