Vera Cadillac - Service Center

Service was good. I was mostly upset I was promise a car wash and vacuum and it was not done wash and vacuum and it was not done More

Edwin was very helpful with the replacement of my wheel locks And with providing a loaner car while my CT 5 was in for service We have had our Escalade in 3 times to repair the rear view mirror camera but locks And with providing a loaner car while my CT 5 was in for service We have had our Escalade in 3 times to repair the rear view mirror camera but after 2 unsuccessful attempts to repair the camera we are still waiting on parts . The rear view mirror camera has not worked since the car was purchased on June 10 More

The beat customer service i have received.Chris my The beat customer service i have received. Chris my advisor was very professional and courtious. I am very with the service of my car. Great dealers The beat customer service i have received. Chris my advisor was very professional and courtious. I am very with the service of my car. Great dealership! More

It’s always nice to come in and have your service advisor give a personal touch excellent service always and done in a timely manner . give a personal touch excellent service always and done in a timely manner . More

Every aspect of my service was performed with excellent from drop off to pickup thank you. from drop off to pickup thank you. More

Everything went very well. I was given a shuttle ride home which gave me time to do other things while my car was being serviced. My service advisor is the best… home which gave me time to do other things while my car was being serviced. My service advisor is the best… More

Granted I had Cadillacs in the past but never went to their dealership for service. Well this time I am actually happy I did. I had a chance to see what looks I believe the world has been missing since t their dealership for service. Well this time I am actually happy I did. I had a chance to see what looks I believe the world has been missing since this pandemic is excellent customer service. From my service write Christopher and his team, there has been nothing but genuine urgency and care to get costumer vehicles back to them as quickly and efficiently as possible. I can definitely say that if needed I will be back. Thank you Christopher for your help! More

I’m very happy with the service fast service I will back again on my next service again on my next service More

Vera Cadillac makes every visit an easy visit. Everything is set up in advance and ready to go when you arrive at Vera. Giovanni R is as professional as it gets. Making every visit a pleasant one. I travel is set up in advance and ready to go when you arrive at Vera. Giovanni R is as professional as it gets. Making every visit a pleasant one. I travel 40 miles to Purchase and Service my Cadillacs there passing by several other Cadillac Dealerships along the way because of the way I am treated at Vera Cadillac. More

I just want to say that Mikel Hernandez was amazing!!! Great service and I don’t usually write reviews. but I will write a review for Mikel. I will make sure I go back to him every time because is very Great service and I don’t usually write reviews. but I will write a review for Mikel. I will make sure I go back to him every time because is very hard to find someone that really wants to help you. More