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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,813 Reviews
Call Service Center (844) 517-0823

2,813 Reviews of Vera Cadillac - Service Center

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December 10, 2021

Great communication with my service advisor and was in and out in a reasonable amount of time More

by nole229
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mykell Hernandez
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Dec 13, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation.

December 09, 2021

The service manager Mike has above and beyond the call of duty. He has been considerate and empathetic and helpful and extra special consciences More

by zapatajoesph9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 09, 2021 -

Vera Cadillac responded

Thank you for the review and shout out for Mike! Happy holidays. We'll see you next time.

December 08, 2021

Service Advisor Nestor was very attentive to our needs and service was done in a timely manner will always do business with Vera More

by GSRAGIN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor
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Dec 09, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation. We'll see you next time.

December 08, 2021

Your service representative was very accommodating. Kept me posted on service of car. Very satisfied More

by IMBENNNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Garcia
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Dec 09, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation. We'll see you next time.

December 07, 2021

Great Service! They have the best mechanics at the dealership. Keep up the good work! More

by mfieldler03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard rental office
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Dec 07, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation! Happy holidays.

December 06, 2021

Great service advisor, quick and prompt service, Thank you, will continue to use your services More

by jorgeltelot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anwar, Hodari Bazemore
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Dec 07, 2021 -

Vera Cadillac responded

Thank you for giving us your business and for the review! Happy holidays.

December 04, 2021

Great service! The advisor listens and that really matters. Also, they take care of their customer. More

by DRDEBRAA
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation!

December 03, 2021

They are fast and friendly and knowledgeable clean and professional we will be back soon More

by RUSSELLAARONSR
Recommend Dealer
Yes
Employees Worked With
Eric
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Dec 06, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation! We are so glad to have won your business. Take care and we'll see you next time.

December 03, 2021

Alex was a friendly and helpful service advisor. . Service was good. Happy with the service. More

by hollyys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex in service
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Dec 06, 2021 -

Vera Cadillac responded

Thank you for your continued business and the recommendation. We look forward to seeing you next time. Take care.

December 02, 2021

My vehicle has a recall on it and they have not tried to help me repair it. The recall clearly states multiple things that can happen and I have about 4 issues that can lead to having an accident and these More

by LUNDELLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept in general
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Dec 02, 2021 -

Vera Cadillac responded

Thank you for reaching out and for the feedback. We appreciate all feedback, especially when your experience is not reflective of our standards. We’d like to know more about your experience and make sure your recalls are addressed. Please don’t hesitate to call our Service Manager, Leo Pena at 954-517-7842. He’s looking forward to speaking with you.

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