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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,782 Reviews

2,782 Reviews of Vera Cadillac - Service Center

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July 10, 2021

Service and Parts and the Body Shop are the only areas that I have dealt with. All areas have been smooth sailing and problem free. More

by UNFINBUSINEZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Vera Cadillac responded

We really appreciate the review and your recommendation. We hope to see you back soon! Have a great week.

Jul 13, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 10, 2021

Excelente el servicio el señor Conrado es muy profesional quede muy satisfecho y los recomiendo ampliamente Tanya para la compra coma para el servicio More

by rmoreno34
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Vera Cadillac responded

Gracias por tu reseña. Esperamos que nos vuelva a visitar. Como siempre, ¡es un placer servirle!

July 09, 2021

Second visit for oil change, second time the oil change warning is not reset, as if it was optional... Last time I visited I had a pending part to be ordered and I still have no follow up or mention to it. More

by pb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mikell
Jul 09, 2021 -

Vera Cadillac responded

Thank you for your continued business and for your candid feedback. We would like to know more about your experience with our service department. Please don’t hesitate to call our Service Manager, Leo Pena at 954-517-7842. He’s looking forward to speaking with you.

July 09, 2021

Excellent customer service. Professionalism, and great team is what you'll find.Alejandro Medina always goes the extra mile to help you and solve all your problems. More

by Estadistica23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Alejandro medina
Jul 09, 2021 -

Vera Cadillac responded

Thank you so much for the 5-star review and your recommendation. We love hearing from satisfied customers like yourself! Have a great weekend.

July 08, 2021

Mikell and service manager Leo made sure my service was handled professionally and quickly. They developed rapport and will receive my continued business. Not sure what else to say. More

by valeriebilyck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department Mikell
Jul 09, 2021 -

Vera Cadillac responded

Thank you Valerie for the great 5-star review, and your recommendation. We will be glad to see you back! Have a great weekend.

July 08, 2021

The staff was professional and very helpful. The service was completed promptly without any issue. I will definitely be coming back for future service needs to Vera. More

by nikg752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell Service
Jul 09, 2021 -

Vera Cadillac responded

Thank you so much for the 5-star review and sharing your experience with Vera. We are glad you were taken care of, and will be glad to see you back.

July 07, 2021

I just want to tell Vere Cadillac thx you for having this guy by the name of Conrad, the service level that I received is completely awesome the timing was excellent and most of all he took the time to expla More

by Jack Pascal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad
Jul 08, 2021 -

Vera Cadillac responded

Thank you so much Jack for sharing your experience at Vera, we're glad you are such a satisfied customer and hope to see you back soon. Thank you for the great review and recommendation.

Jul 08, 2021 -

Jack Pascal responded

panama6558@gmail.com

July 07, 2021

The staff always committed to personal service. On time with expected schedule and excellent results. Staff communicates status.often to keep me up to date. More

by TMIDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike C.
Jul 08, 2021 -

Vera Cadillac responded

Thank you for the review and your recommendation, we're glad you have been taken care of with the Vera difference. Have a great rest of your week!

July 06, 2021

Always great service. Been to service a lot recently for our two cars. Never a complaint on our end. Mike Crato is the best! Thanks More

by JOHNSTCLAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crato
Jul 08, 2021 -

Vera Cadillac responded

Thank you for the great review John, and your recommendation. Glad you are satisfied with the Vera difference, take care.

July 05, 2021

It’s a good dealer to bring your car for servicesI It’s a good dealer to bring your car for services I recommend everyone contact Christopher from Cadilac for any service that you want he’s a people p More

by LOVESNICKYS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher F
Jul 06, 2021 -

Vera Cadillac responded

Thank you for your review and recommendation of the Vera difference. We hope to see you back!

Jul 06, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Christopher here at Vera Cadillac Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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