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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,808 Reviews

2,808 Reviews of Vera Cadillac - Service Center

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March 09, 2024

Quick and efficient My appointment was quick and efficient. Mike did a great job taking care of my vehicle. More

by MAGGZ83
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez
Mar 11, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. Mike and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

Mar 12, 2024 -

Vera Cadillac responded

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

March 09, 2024

I love Vera I wouldn't trade y'all for any other dealership. I've been a part of this family for a very long time. My number one is Gustavo Rodriguez I've known him when he worked in the sales depar More

by Joyleonard45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Mar 11, 2024 -

Vera Cadillac responded

Joy, It's great to hear that Gustavo, Michael, and Karen were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

Mar 12, 2024 -

Vera Cadillac responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Vera Cadillac Buick GMC! We sincerely value your business and look forward to your next visit!

March 08, 2024

Christopher is always accommodating, honest and straight forward It makes getting service for my vehicle a painless experience More

by davebarrera
Recommend Dealer
Yes
Employees Worked With
Christopher Alejo
Mar 08, 2024 -

Vera Cadillac responded

Thank you, Dave! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

March 08, 2024

This is the best service,Ihave ever experienced,For Uber Ride back and Foward,to the treament that I recived,and profenalism,and experience.By my great advisor More

by Alcides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service advisor assign was thebest
Mar 09, 2024 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

March 07, 2024

Very efficient and professional Baho really took care to give me a good deal Also personal attention More

by alonmoradi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baho
Mar 07, 2024 -

Vera Cadillac responded

Thank you, Alon! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

March 06, 2024

I was treated like a super star, vehicle was done on time cleaned and perfect service. More

by ALEX@FPISECURITY.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geo
Jul 08, 2024 -

Vera Cadillac responded

Thank you, Alex, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

March 06, 2024

I went car shopping (something I abhor doing) and not knowing if I wanted an SUV or a sedan. I had been driving an 16 year old Buick sedan since the pandemic started as my parents gave up driving and gav More

by rachelmalakoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kamel Bicelis Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conrad in Service
Mar 06, 2024 -

Vera Cadillac responded

Thank you for your business and this review, Rachel. We're happy to hear that Kamel and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

March 06, 2024

Always excellent and beyond. Their service is consistently outstanding. They truly make me feel like family. More

by ARIANASOY2000
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Mar 06, 2024 -

Vera Cadillac responded

Ariana, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience working with Giovanni here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

March 06, 2024

I purchase a suv in less than a year transmission fail . in a year after lifters fail tracksion lights stability link's and everything they say warranty company they dont take responsibility for nothing. My More

by kehneil01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Vera Cadillac responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Leo Pena Service Manager

March 06, 2024

Very professional, punctual, and worked with my schedule He was a good listener and suggested a tire rotation More

by cafumarola
Recommend Dealer
Yes
Employees Worked With
Gio
Mar 06, 2024 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

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