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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,773 Reviews

2,773 Reviews of Vera Cadillac - Service Center

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July 15, 2023

My service advisor Nestor Saurez did a good job taking care of me thank you More

by RULX Jerome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Nestor
Jul 16, 2023 -

Vera Cadillac responded

It's great to hear that Nestor was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

July 15, 2023

Giovanni Rubio and the team are very professional and truly care about the cadillac customer service commitment. I have been with him for 7 years and he always goes above and beyond to take care of me an More

by MICHAELJBATES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Jul 16, 2023 -

Vera Cadillac responded

Thanks, Michael, for sharing your thoughts about your experience with Giovanni here at Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

July 15, 2023

Great professional service. Great customer service. Gently service.HAPPY TO BUY AND SERVICE MY CAR IN THAT DEALERSHIP. HIGHLY RECOMMENDED. FIVE STARS. More

by drmgblanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovany Campaneony
Jul 15, 2023 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

July 14, 2023

Had my car there twice in the past couple weeks for unrelated issues 1st was for pre scheduled maintenance service (valet they came and picked up the car and returned it to my home) That was complet More

by apberger
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nestor Alex and Gio O have worked with in the service department and all were excellent
Jul 14, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

July 13, 2023

Convenient location. Service manager was very helpful. Wait time a little too long. Had my car for a week More

by JAXGIRL1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team. We appreciate your business. Experience The Vera Difference Gustavo Rodriguez Service Director

July 13, 2023

Chris & Carlos are amazing to work with it was a pleasure doing business at the dealership. More

by John & Sandra Papatzanakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
Jul 13, 2023 -

Vera Cadillac responded

Thank you for the five-star rating. We strive to make sure that all of our customers leave happy. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

July 13, 2023

I had an appointment set. Upon arrival the bay door opened and I was taken care or quickly. My truck had to stay for almost 2 weeks for parts and what not which I understand More

by TUNAH2O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Alejo
Jul 13, 2023 -

Vera Cadillac responded

Thank you for taking the time to leave us a great review. Thank you for choosing Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

July 13, 2023

Everyone was very professional. I didn’t have an appointment and they were still able to fit me in. More

by S.bell012@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont recall
Jul 13, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

July 13, 2023

Very professional, pleasant environment. Got my service done with accuracy and on time. The Service advisors are very knowledgeable. More

by vicalex11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric - Service advisor
Jul 14, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

July 13, 2023

I’m very happy for you work and will be continuing to be there for device and again thank you 😊 More

by MRSGREEN021502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex padron
Jul 14, 2023 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

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