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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,813 Reviews

2,813 Reviews of Vera Cadillac - Service Center

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July 01, 2023

Exilent service! !! Will buy my next car from Vera. Found out you are the best. Tanks More

by fl01miami
Recommend Dealer
Yes
Employees Worked With
All
Jul 03, 2023 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

June 30, 2023

Giovanni from the service department is amazing! !! He is very responsive, his attention to details is on point, makes you feel at home and always a step ahead. Without a question best service custom More

by ricardobatistap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joan Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Vera Cadillac responded

Thank you, Ricardo, for your kind words for our service team and for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

Jul 05, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2023

As a senior I thank Vera for picking up my car for routine service. That is definitely a perk. More

by VERONICAWILLIAMS28
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric Tellechea
Jun 29, 2023 -

Vera Cadillac responded

Thank you, Veronica! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

June 28, 2023

Great service when it is an emergency, Don’t consistently follow up on inquiries. For example when inquiring about warranty issues! More

by melvinahamilton7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hernandez
Jun 29, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. We appreciate your candid feedback and will share your comments with the team. Please don't hesitate to reach out if you need any further assistance! Experience The Vera Difference Gustavo Rodriguez Service Director

June 28, 2023

Excelente service and communication. Driver was very punctual, pleasant and professional. My car washed also! More

by Franklin.c.susana
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I didn’t deal with sales
Jun 28, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

June 28, 2023

Thank you for your service. My favorite dealership to go to; always delivered more than expected. One problem that when you come in, no one say “Hello, welcome to Vera Cadillac, More

by jamesric
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mikell, Christopher
Jun 29, 2023 -

Vera Cadillac responded

It has been a pleasure serving you, James. Quality customer service is always our number one priority, and we appreciate your feedback and suggestions. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

June 27, 2023

Edwin is my dude honest reliable and efficient. . Thanks for taking care of me all the time -Eric More

by DAMECO84
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Edwin
Jun 28, 2023 -

Vera Cadillac responded

Thank you for your very kind review, Eric. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

June 27, 2023

The service for my car done by Conrad was excellent, really professional and very helpful, also the girls at the Rent a car were very nice. More

by enrimarlen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Conrad and the Girls at the car rental were very helpful
Jun 28, 2023 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

June 27, 2023

Great customer service will definitely back be back Chris very the owner was very generous to us and so was the sales associate definitely go back and buy another car More

by vivianpichardo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Vera Cadillac responded

Thank you for your business and this review, Vivian. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

June 27, 2023

Hated the delay to get the car diagnosed You should set appointment days so you don’t have to leav your car for days More

by RICKBARDOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 28, 2023 -

Vera Cadillac responded

Thanks, Rick, for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

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