Joan Fernandez

Vera Cadillac responded

Thank you, Ryan, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Experience The Vera Difference Jorge Morales General Sales Manager

Vera Cadillac responded

Flora, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jorge Morales General Sales Manager

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joan, Carlos, Chris, and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Jorge Morales General Sales Manager

Vera Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

Vera Cadillac responded

Thank you so much for taking the time to share your feedback with us. Congratulations on your new vehicle! We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Experience The Vera Difference Jorge Morales General Sales Manager

Vera Cadillac responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Vera Cadillac are glad to have you as a customer. Experience The Vera Difference Jorge Morales General Sales Manager

Vera Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Experience The Vera Difference Jorge Morales General Sales Manager

Vera Cadillac responded

Earnie, Thank you for your business and this review. We're happy to hear Joan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

Vera Cadillac responded

Thank you, Ricardo, for your kind words for our service team and for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director