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Vernon Auto Group
Vernon, TX
5,670 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you.
Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 5,670 reviews
May 18, 2026
The staff at service department are excellent. The crew are very polite, knowledgeable, they care about their customers. The crew are very polite, knowledgeable, they care about their customers. More
by Joseph
Employees Worked With
May 15, 2026
Appointment for 9:00 am for a recall on the backup camera. Was told it would be finished around lunch. I asked when lunch was the answer 12:00-1:00. I received a call around 4:30 I was told the day wa camera. Was told it would be finished around lunch. I asked when lunch was the answer 12:00-1:00. I received a call around 4:30 I was told the day was crazy he said they got slamed. They told me it would be ready tomorrow around lunch. The following day no call, so I called them at 4:30. They informed me they didn't receive the part in and my truck would be finished tomorrow around lunch. Day 3 they called at 10:30 am it was ready to pick up. I picked it up went home backed up in my driveway and realized it wasn't ready. Immediately returned to the Ford dealer. It took them 30 minutes to get it in and another hour to finish the job. I hope this is a one time deal. I wouldn't want anyone to experience what I did. Nothing made sense. More
by gbwhitman
Employees Worked With
I'm not blaming anyone. Just want to be honest.
May 08, 2026
Rodney and crew made this process very easy and stress free! Great communication from start to finish! Would do business with them again!! free! Great communication from start to finish! Would do business with them again!! More
by crockett0224
May 05, 2026
Vernon ford did a great job with communicating, sent a tech video. Very professional service. tech video. Very professional service. More
by Andjms506
Employees Worked With
May 02, 2026
Go see Justin in the service department! Very helpful, knowledgeable, friendly customer service. I’m from out of town and needed an oil change ASAP. He fit me right in and got me back on th Very helpful, knowledgeable, friendly customer service. I’m from out of town and needed an oil change ASAP. He fit me right in and got me back on the road within 45 minutes went above and beyond.!! More
by dmn6678
April 26, 2026
dieter was awesome. the service was amazing have definable earned my follow up business in the future the service was amazing have definable earned my follow up business in the future More
by joshuaderekteal
Employees Worked With
April 25, 2026
The whole thing was great. Fasted purchase ever. That was great! Our last two purchases were all day events. We will definitely be back to Vernon auto group. Morgan was a great Fasted purchase ever. That was great! Our last two purchases were all day events. We will definitely be back to Vernon auto group. Morgan was a great salesman & Kately was awesome in finance. More
by joannefuller
April 18, 2026
Absolutely the best car buying experience I’ve ever had. I’d rate 10 stars if they’d let me. Deiter was the best partner to work with… extremely responsive and had the whole team there on my account hustlin I’d rate 10 stars if they’d let me. Deiter was the best partner to work with… extremely responsive and had the whole team there on my account hustling to get things done. The entire team is super friendly, extremely helpful, with ZERO pressure! After the initial call, they all jumped into action and got me set up. I started the conversation on Tuesday, and went in the dealership on Saturday with just about everything done. My total time there was maybe an hour! And to be quite honest, half of that time was me having great conversations with Deiter, Taylor and Derek. I will ALWAYS go through this group for every vehicle I purchase from here on out. Thanks Deiter, you guys earned a customer for life! More
by timtipton
April 17, 2026
Absolutely wonderful. We broke down returning from Ft Worth to Wyoming. They were able to get the parts in quickly and get our repair done. We were given the best service We broke down returning from Ft Worth to Wyoming. They were able to get the parts in quickly and get our repair done. We were given the best service and care. Super impressed with all the people. They even helped us secure a hotel room and picked us back up when the job was done. More
by John
Employees Worked With
April 17, 2026
Extra effort and honesty goes a long way. Both were provided by my sales person. Blown away by the treatment Dieter Brannon provided! Will NOT shop anywhere else for a vehicle and he’s offici Both were provided by my sales person. Blown away by the treatment Dieter Brannon provided! Will NOT shop anywhere else for a vehicle and he’s officially my “car guy”! More
by Happy LBK Gal!
