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Vernon Auto Group

Vernon, TX

4.9
5,556 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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3701 Highway 287 West

Vernon, TX

76384

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Showing 5,556 reviews

March 18, 2020

I was very pleased with my Feldman American and the gentleman in the finance department I believe his name was David I think they don't have a very good job and I appreciate it thank you More

by barney12
Recommend Dealer
Yes
Employees Worked With
Megan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Foster
Mar 20, 2020 -

Vernon Auto Group responded

Thank you for sharing your experience!

March 18, 2020

I am very pleased with the service with Derek time with helping me in purchase this truck. Give him a call if your in the market More

by john spangler
Recommend Dealer
Yes
Employees Worked With
Derek Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Oronia
Mar 20, 2020 -

Vernon Auto Group responded

Thank you, John. We are glad to hear you had a great experience!

March 17, 2020

LEMON!!! Vernon auto group sold me a lemon on November 14th 2019 on February 7th 2020 I took my truck into a local Chevy dealership to get a oil change 3 weeks More

by throw_itup4_ok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Haston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Fernandez, David Foster
Mar 20, 2020 -

Vernon Auto Group responded

throw_itup4_ok You purchased a back lot vehicle at a wholesale price. Unfortunately, we are not able to assist in vehicle repairs 86 days after the purchase on an AS-IS vehicle.

March 16, 2020

Purchase of 2017 Jeep GREAT service. They gave use wonderful service and took very care of our needs. I recommend your dealership to anyone needing to buy a car. Thank you. More

by lorraine_ball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Haston
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Vernon Auto Group responded

Thank you!!

March 16, 2020

Best experience with purchasing a vehicle. Definitely the best experience I have ever had with purchasing a vehicle, the convenience was key and the customer service was also above any expectat More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Fernandez, Chase Maldonado
Mar 20, 2020 -

Vernon Auto Group responded

Thank you, Heather! We appreciate the great feedback!

March 16, 2020

could'nt have been better Bryan was able to answer any questions I had concerning the truck I was looking at and knew what the options were that I was wanting. Two other sales More

by morrowmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Fernandez, Bryan Hope
Mar 20, 2020 -

Vernon Auto Group responded

Thank you! It was great working with you.

March 15, 2020

Bryan was awesome! Found me exactly what I was looking for, wasn’t pushy at all. Very professional, and informative. This is my second truck buying with Vernon Ford and they always exceed the expectations More

by Kirk G
Recommend Dealer
Yes
Employees Worked With
David Foster, Bryan Hope
Mar 20, 2020 -

Vernon Auto Group responded

Thank you, Kirk. We enjoyed working with you. Thank you for sharing your feedback and experience with us!

March 15, 2020

Orange Jeep Wrangler Nick and Martin were super helpful and quick to call us back to respond with information we needed to get the car we wanted since we were buying from More

by Cara Agan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ware, Martin Oronia
Mar 20, 2020 -

Vernon Auto Group responded

Thank you, Cara! We most definitely enjoyed working with you. Thank you for sharing your feedback!

March 15, 2020

The experience of buying a vehicle here Was good But The experience of buying a vehicle here Was good But could be alittle better the pricing on the Truck that we bought I feel was good but not grea More

by James Garvey
Recommend Dealer
Yes
Employees Worked With
Stephanie Fernandez, Chase Maldonado, Miguel Granados, Gary Bryant Jr.
Mar 20, 2020 -

Vernon Auto Group responded

Mr. Garvey, we appreciate your honest feedback. We will most definitely work on everything you've previously mentioned. We hope to see you again in the future and if you need anything, please do not hesitate to give us a call at your convenience.

March 14, 2020

Before being totally ready to buy, but looking, Nick Knight was more than extremely patient and not pushy as he showed me many vehicles in the weeks preceeding my March 12 purchase. I was very pleased. More

by gunsnboots
Recommend Dealer
Yes
Employees Worked With
Chris Dunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Gomillion, Martin Oronia, Nicholas Knight
Mar 20, 2020 -

Vernon Auto Group responded

Thank you for sharing your experience. We enjoyed having the opportunity to do business with you.

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