Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Vernon Auto Group
Vernon, TX
5,553 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you.
Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,553 reviews
May 13, 2019
Fast, Easy, Painless It was a very fast and easy experience. The staff at Vernon Auto Group was very pleasant to deal with and were not too pushy. It was great, will def It was a very fast and easy experience. The staff at Vernon Auto Group was very pleasant to deal with and were not too pushy. It was great, will definitely recommend. More
by robsand
Employees Worked With
Ralph Arteaga, Andrea Bodine, Stephanie Fernandez
May 12, 2019
How unprofessional what a shame I will start by saying the receptionist wrote my phone number down wrong ok mistakes happened so I moved on a day and a half later after what a shame I will start by saying the receptionist wrote my phone number down wrong ok mistakes happened so I moved on a day and a half later after I called them back to find out about my financing (because they didn’t have my number ) it was done but I was working out of town so I gave them a credit card to hold the truck 2 days later I decided to take off work and go get it that was a 5 hour drive 3 hours down the road they called and said the truck had a check engine lite on and instead of erasing it they decided to tell me about it (there words not mine) so I went home for the day never mind the day of work I lost plus the fuel for the 3 hours of driving I know they were kind enough to call me instead of just erasing the code as the manager told me 3 times then the sales girl called me on her day off at closing to tell me it was ready we’ll i ask for a 30 day warranty to make sure they would stand behind there work but I was told they don’t do that but I’m pretty sure if you fix it as a shop you have to warranty it for 30 days but after all this I was told that they wouldn’t sell me the truck because I wasn’t happy with it and they didn’t want to inconvenience me forget that they already had and they already had my deposit and finance approval so I say stay clear if your in a bind they will cut and run More
by Isaac
Employees Worked With
Stephanie Fernandez, Hilari Garrett
May 11, 2019
Easy and worry free The Vernon Auto Group made buying a new Pickup easy. The minute you walk in the door you are greeted and in a relaxed atmosphere. You meet a sale The Vernon Auto Group made buying a new Pickup easy. The minute you walk in the door you are greeted and in a relaxed atmosphere. You meet a sales person and your never pressured. I already knew what Pickup I wanted, but it was not available in Vernon. We sat down and picked out exactly the right vehicle, ordered from the factory and 6 weeks later I was driving away. There were plenty of Pickups available in Vernon, but I had a special need. I highly recommend sales person Morgan Chevez, and you will not be sorry More
by Waldo
Employees Worked With
Anna Garcia , Morgan Chavez, David Foster
May 11, 2019
Very friendly We had a very good experience. Staff is friendly and very informative. We recommend family to purchase here and they were able to make a deal also. We had a very good experience. Staff is friendly and very informative. We recommend family to purchase here and they were able to make a deal also. More
by Hometown deal
Employees Worked With
Other Employees :
Anna Garcia , Andrea Bodine, Bryce Clifton, Chase Maldonado, Miguel Granados
May 09, 2019
Awesomeness I walked in and spoke to Brandon about a new purchase . He was very informative and showed me the vehicle if my choice . I was only there for a few ho I walked in and spoke to Brandon about a new purchase . He was very informative and showed me the vehicle if my choice . I was only there for a few hours , and drove off in my 2019 Ford Ecosport , awesome . Best experience in buying a car ever ... Thank you Brandon for the easiest , informative and conclusive experience , ever . Brandon Mitchell is the best . Highly recommend you to all my friends and family . More
by Roger
Employees Worked With
Anna Garcia , Brandon Mitchell, Stephanie Fernandez, Chase Maldonado
May 09, 2019
Online purchase Great experience, definitely will be buying more vehicles from here.. Great job ...the whole process was easy and painless. I definitely would recomm Great experience, definitely will be buying more vehicles from here.. Great job ...the whole process was easy and painless. I definitely would recommend Vernon auto group to friends and family... More
by Oil patch
Employees Worked With
Brandon Mitchell
May 08, 2019
Great experience. I was able to make a deal over the phone with Mark and then get in and out of the dealership in the time it took to switch personal stuff from one car I was able to make a deal over the phone with Mark and then get in and out of the dealership in the time it took to switch personal stuff from one car to the next! Didn’t try to nickel and dime me on trade-ins, and gave me what they had promised even before looking at my trade-in in person. Can’t beat their prices and didn’t have to do any haggling! More
by kalcris
Employees Worked With
May 08, 2019
Great experience , best $ on trade, and great people. Andrea worked very hard to find my truck for me and never quit. She always was in contact, even after hours. , best $ on trade, and great people. Andrea worked very hard to find my truck for me and never quit. She always was in contact, even after hours. Will buy from Vernon and Andrea again! More
by marklaw
May 07, 2019
Enhanced Customer Service Great prices and even better customer service!! Chase assisted customizing my new Ram 3500 with a very short notice. The Isaias helped me a great pr Great prices and even better customer service!! Chase assisted customizing my new Ram 3500 with a very short notice. The Isaias helped me a great price, and with my airport drama, full of delays-canceled flights. Culminating with picking me up at the airport and closing the deal. I would rate the customer service I received at 6 stars, I very highly recommend Vernon Auto Group for your next purchase!!! More
by Manny Rojas
Employees Worked With
Driver who picked me up at the airport , Chase Maldonado, Isaias Ramirez
May 06, 2019
Great place to buy a vehicle Great place buy a vehicle everyone there is very helpful and very professional . U cant beat the price anywhere else, they also delivered right to my Great place buy a vehicle everyone there is very helpful and very professional . U cant beat the price anywhere else, they also delivered right to my door 👍.. More
by Matt1234
Employees Worked With
Morgan Chavez
