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Vernon Auto Group

Vernon, TX

4.9
5,553 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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3701 Highway 287 West

Vernon, TX

76384

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Showing 5,553 reviews

May 07, 2018

Used F350 DRW I worked with Richard Floyd and Kyle Echos. It was a very transparent process. I will make the drive again from Denver to Vernon to trade-in / purch More

by clgthree3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Echols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Floyd
May 11, 2018 -

Vernon Auto Group responded

Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!

May 07, 2018

GREAT DEALS I am very pleased with my purchase. No pushy sales people. I will be back to buy again and will send people as well! Thanks STEVE More

by WADE ROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Fernandez
May 11, 2018 -

Vernon Auto Group responded

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

May 04, 2018

Easy and stress free. I was looking for an F150. I live in SE NM and wanted to find a good deal for the features I wanted in the truck. I had stopped by a local dealership More

by Jay C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mitchell
May 07, 2018 -

Vernon Auto Group responded

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

May 02, 2018

Stress free purchase I was shopping for an expedition online and a 2017 caught my eye at Vernon auto group. I called in and ended up dealing with Nick Ware. The whole deal More

by Ramz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ware
May 07, 2018 -

Vernon Auto Group responded

Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!

May 01, 2018

2018 explorer My transaction was easy and Morgan Chavez was great to work with. Awesome customer service from beginning to end! I would definitely recommend Vernon More

by CaseyR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Chavez
May 07, 2018 -

Vernon Auto Group responded

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

May 01, 2018

Exceeded our expectations!! Our salesperson Derek Wilson was outstanding with the help and information he helped us with .We were very pleased on the service we received if you g More

by Mjh2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Vernon Auto Group responded

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

May 01, 2018

Always takes care of us! Once again we were not disappointed in our purchase at Vernon! Made a call, drove the car, filled out the info, and they called as soon as they were r More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Slaydon, Ralph Arteaga, Stephanie Fernandez
May 01, 2018 -

Vernon Auto Group responded

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

May 01, 2018

Disappointed Nothing special about this place. I found a car on their online inventory, got approved for financing, and went to the dealership where they tried to More

by Rob
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ralph Arteaga, Brandon Mitchell, Chris Christanelli, Duane Ryder
May 01, 2018 -

Vernon Auto Group responded

Mr. Smith, You provided inaccurate information on the current condition of your vehicle. Due to having drive shaft issues and many other issues that were not discussed prior to your arrival at our facility. The number that was provided to you, is based on the current condition of your vehicle. Unfortunately, we were unable to make a deal with you, but better luck to you on your search!

April 30, 2018

Our car buying experience was awesome!!!!! We purchased our SUV on line which is a first for us!!!!! We worked with Chris Christanelli and he was great!!!!! He made the whole experience easy fo More

by mel123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Christanelli
Apr 30, 2018 -

Vernon Auto Group responded

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

April 30, 2018

Great Experience Dealing with Brandon at Vernon Auto Group was easy and painless. We got a great deal on a new car and were in and out quickly. More

by kalcris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Mitchell, Rodney Wilkinson
May 01, 2018 -

Vernon Auto Group responded

Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!

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