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Vernon Auto Group
Vernon, TX
5,556 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you.
Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 5,556 reviews
April 21, 2018
Excellence Chris Christanelli, went above and beyond to make sure I received top notch customer service. Very understanding and acomodating knowing that I was co Chris Christanelli, went above and beyond to make sure I received top notch customer service. Very understanding and acomodating knowing that I was coming from out of town to purchase a vehicle. One word to describe him transparency. More
by JesseO
Employees Worked With
Ms Tiffany , Chris Christanelli
April 21, 2018
Easy to deal with and worth the drive or flight. Ive managed my own businesses for over 20 years. I've ran the car/truck purchasing gauntlet several times. Surprisingly, these folks don't play b.s. p Ive managed my own businesses for over 20 years. I've ran the car/truck purchasing gauntlet several times. Surprisingly, these folks don't play b.s. price games. Vernon Auto Group is a hidden gem. The Shangri-la of used and new vehicle purchasing. No more dealing with fat cat, greedy, sleazy, pushy, broiler room type commission driven sales people. I know where my money is going the next time I purchase a standard vehicle, pick up, or medium duty truck. These gentlemen and women have it all. Thanks Vernon Auto Group for making me look like a purchasing genius. Also, Thanks to Chris Christanelli as Well. The guy is on point. More
by Edward Rocco
Employees Worked With
Stephanie Fernandez, Chris Christanelli
April 20, 2018
Highlander Searched the Internet for two weeks to find the right car and the best deal. We found both at Vernon Auto Group. Steve was very professional and made Searched the Internet for two weeks to find the right car and the best deal. We found both at Vernon Auto Group. Steve was very professional and made the transaction simple. More
by SuperDave57
Employees Worked With
April 19, 2018
Professional and Personal Service Very personal and professional service. Wasnt pushy, we said want we want and they got it. Only problem was it took a while for the paperwork, but tha Very personal and professional service. Wasnt pushy, we said want we want and they got it. Only problem was it took a while for the paperwork, but thats just how it goes sometimes. Two thumbs up! More
by JimX287
Employees Worked With
Brandon Mitchell
April 19, 2018
Mejia Great service!!! Great people!!! Would go back for my next purchase!!! Great experience!! Will recommend to friends and family!! Will be coming b Great service!!! Great people!!! Would go back for my next purchase!!! Great experience!! Will recommend to friends and family!! Will be coming back really soon!! More
by Mejiaefd
Employees Worked With
Nick Ware, Stephanie Fernandez
April 19, 2018
Excellent Service Richard was on top of everything from start to finish. I got to the dealership and everything was exactly the way it was described to me over the phon Richard was on top of everything from start to finish. I got to the dealership and everything was exactly the way it was described to me over the phone. Easiest way to buy a car, ever!! I'll definitely be back. More
by JustDoIt
Employees Worked With
Richard Floyd
April 19, 2018
Pleasant Experience I must say I am impressed. Buying a new car has never been a pleasant experience until now. Very courteous and knowledgeable people at Vernon Auto G I must say I am impressed. Buying a new car has never been a pleasant experience until now. Very courteous and knowledgeable people at Vernon Auto Group. All questions were answered quickly; communication was open and helpful. I appreciate being made to feel welcomed but never pressured. Nice doing business with you! More
by Donna Cox Emsoff
April 18, 2018
Internet purchase of 2014 Ram regular cab pickup We saw a 2014 Ram advertised by Vernon on autotrader.com on Saturday evening. We sent them a message on Sunday and they promptly contacted us on Mond We saw a 2014 Ram advertised by Vernon on autotrader.com on Saturday evening. We sent them a message on Sunday and they promptly contacted us on Monday morning. We were able to get a tremendous amount of information on the vehicle from them and negotiated a sale over the phone. Nick Ware with Vernon Auto Group was very easy to work with and very accommodating. The even delivered it to us that same day (180 miles away) for a small fee. Great to work with. I will definitely shop with them again if I need a used vehicle. Miguel Granados handled the paperwork and was quick and very helpful. More
by Happy Customer
Employees Worked With
Miguel Granados, Nick Ware, Sara Raines
April 17, 2018
New Purchase with Long Distance Delivery Great sales team, great finance team, great team that assembled my accessories that were added at the dealership and a great delivery guy. Hassle f Great sales team, great finance team, great team that assembled my accessories that were added at the dealership and a great delivery guy. Hassle free all the way around! More
by kburns
Employees Worked With
Sheridyn McNair, Chase Maldonado, Duane Ryder
April 17, 2018
Good dealer ship The salesman I wanted with was well knowable about the car I was interisted and help me get the car. I would tell everyone I know about the dealershi The salesman I wanted with was well knowable about the car I was interisted and help me get the car. I would tell everyone I know about the dealership and how friendly they are. More
by 1Dalla
