Vernon Auto Group

Great Car Buying Experience The rating for this review would've been 5 Stars had it not been for a slight delay in the delivery of the vehicle (2013 Ford F-350 King Ranch). This The rating for this review would've been 5 Stars had it not been for a slight delay in the delivery of the vehicle (2013 Ford F-350 King Ranch). This delay was due to the Companion 5th Wheel Hitch not being ordered by the parts department, which delayed delivery by 2 days. On the other hand, my sales person (Nicolas Fuentes) was great to work with and I would highly recommend him to anyone that asks. While I was looking over the truck, I pointed out a loose battery bracket and that it appeared the battery might be leaking. When I picked up the truck, the battery bracket had been replaced as well as both batteries.The sales manager was also very helpful, in that he was easy to negotiate with on the trade value of my 2008 Ford F-250 XLT. Finally, on the way home from the dealer, I discovered the passenger side window wasn't functioning correctly and I sent an email to Nick. The next day the service manager contacted me to set up an appointment to repair the window. Bottom line, despite the hitch issue, this was probably the best car/truck buying experience I've ever had. More

2017 Ram Laramie Longhorn The staff is friendly and knowledgeable. They had it ready for me to pick up when I arrived. This is the second truck I have bought there and highly r The staff is friendly and knowledgeable. They had it ready for me to pick up when I arrived. This is the second truck I have bought there and highly recommend buying your vehicle from them! More

Satisfied The staff at Vernon ford was very friendly and helpful during the process of buying our new truck we recommend them highly when buying your next vehic The staff at Vernon ford was very friendly and helpful during the process of buying our new truck we recommend them highly when buying your next vehicle More

Outstanding experience Great customer service. Our experience with Ray is a true reflection of this company's character. We were given information about the vehicle we wer Great customer service. Our experience with Ray is a true reflection of this company's character. We were given information about the vehicle we were seeking and given a competitive price. More

You can relax, yes they are that good...5 Stars !!! I had been looking for a nice second SUV for the kids for several weeks, and was fortunate to come upon a nice clean vehicle at a very fair price, but I had been looking for a nice second SUV for the kids for several weeks, and was fortunate to come upon a nice clean vehicle at a very fair price, but I was even more happy to run into Richard, he is a straight shooter, very helpful from the start to the finish, helped me with lots of pictures sent to my phone, answered my (often dumb) questions several times, never rushing, never losing his demeanor, never losing his patience, always encouraging me to not worry and call or text anytime, he was honest, upfront, quick, efficient and accurate. They have what is missing in the business today, once I shared my experience with the wife, she said not to lose his number, and I won't with 3 teen drivers on their way up the ladder. Really guys, I drove 3 hours from DFW, to pick up my SUV and was not disappointed with either the car or Richard, it was as described, he again was absolutely a pleasure to work with once we got there, very polite, helpful, patience, and smiling, explained everything I needed to know. I cant thank him enough. You guys at Vernon, should never let him go. Thank you Richard....we will do business again. More

Great experience Morgan Chavez and the other staff of Vernon Auto Group did a great job for me. This new pickup purchase was a very positive experience. Morgan Chavez and the other staff of Vernon Auto Group did a great job for me. This new pickup purchase was a very positive experience. More

Excellent! This was the first time I have ever bought a vehicle. I walked in with a picture of what I wanted and within minutes Richard had the perfect vehicle r This was the first time I have ever bought a vehicle. I walked in with a picture of what I wanted and within minutes Richard had the perfect vehicle ready for me!! He was quick and efficient! Richard was patient with me as I got everything figured out! I would highly recommend him and this dealership!! We will definitely be back when we are ready for our next vehicle!!! More

Amazing No games. No smoke and mirrors. Straight up deals, great sales force, great products. I drove 500 miles to make a deal with Vernon. Beat my local deal No games. No smoke and mirrors. Straight up deals, great sales force, great products. I drove 500 miles to make a deal with Vernon. Beat my local dealership by 20% of my final purchase price. Will be back when it's time to buy another truck More

Great staff Rodney made the process very easy he is a good sales person I would highly recommend him. All the people at the dealership are very friendly and easy Rodney made the process very easy he is a good sales person I would highly recommend him. All the people at the dealership are very friendly and easy going More

2017 Dodge 1500 Longhorn Morgan was great to work with. I found the truck online, we agreed on a deal and they had the truck ready when I got there to pick it up. This is the Morgan was great to work with. I found the truck online, we agreed on a deal and they had the truck ready when I got there to pick it up. This is the second truck I have bought from Vernon Auto Group and both times were a great experience. More