Vernon Auto Group

Smooth and respectful I had dealt with a couple of other dealerships prior to working with Vernon Auto Group. None of them came close to the level of customer service I rec I had dealt with a couple of other dealerships prior to working with Vernon Auto Group. None of them came close to the level of customer service I received. Chase Maldonado took my request of a truck and delivered with in a week of inquiring. I was referred to this dealership by a friend because of her experience and I will refer everyone I know to Vernon. Thank you for giving a positive experience! More

Great customer service They were able to get us a great deal on a new vehicle and made the experience so easy from start to finish. We highly recommend Brandon Mitchell and They were able to get us a great deal on a new vehicle and made the experience so easy from start to finish. We highly recommend Brandon Mitchell and Chris Dunson. They get the job done! More

Best Car Buying Experience I Have Ever Had A few weeks ago I started my search for a new Jeep. After extensive research I finally came across the perfect one at Vernon Auto Group. At first I wa A few weeks ago I started my search for a new Jeep. After extensive research I finally came across the perfect one at Vernon Auto Group. At first I was hesitant because the dealership was located 300 miles away from me. I decided I was going to call anyway just to see if the jeep was even still available. Upon calling I was immediately assisted by Nick Ware. He was extremely helpful with all the questions I had. Again I was a little hesitant because of the distance to the dealership and not being able to see it in person, but Nick was able to go outside to the vehicle and take extensive pictures to assure me of the condition of the vehicle. After I decided to go forth with the purchase, Nick was very helpful every step of the way and even offered to meet me on Sunday (His Day Off) so that I can go pick up the vehicle as that would of been the only day I would of been able to coordinate a drive to Vernon. The whole staff I interacted with was real friendly and patient with me as I got my bank to send them drafting for my purchase. In the end Nick was able to set up a delivery of my new Jeep to Austin the very NEXT DAY ! Amazing Service! I will be coming back to Vernon Auto Group and Nick Ware for my next vehicle purchase. - Gerry Hernandez More

Bought a jeep Wanted a jeep, and Brandon delivered. Fast, friendly, and a great attitude. Jr was helpful and informative. Definitely would recommend them to family Wanted a jeep, and Brandon delivered. Fast, friendly, and a great attitude. Jr was helpful and informative. Definitely would recommend them to family and friends, when looking for their next vehicle to purchase. Keep up the good work guys!! More

Friendly and very helpful Vernon auto group helped make buying a new car the easiest time ever! Morgan was very helpful and look fof just what we wanted. I will be going back t Vernon auto group helped make buying a new car the easiest time ever! Morgan was very helpful and look fof just what we wanted. I will be going back to Vernon auto group when it is time for our next vehicle purchase! More

Used truck My experience with the group was good. The only down point was when you buy an as is vehicle it's just that. The def system needed serviced which was My experience with the group was good. The only down point was when you buy an as is vehicle it's just that. The def system needed serviced which was never mentioned prior to me making the long drive. More

Excellent Experience Fantastic purchasing experience on a new Ram! The dealer's no haggle pricing makes the purchasing experience a pleasure. Had an awful experience at Fantastic purchasing experience on a new Ram! The dealer's no haggle pricing makes the purchasing experience a pleasure. Had an awful experience at another dealership where it took over 2.5 hours just to negotiate a price. Jr had me a price on the same truck in less than 5 minutes (that was $2k below the negotiated price at the other dealer!). Total process took less than 3 hours to complete and that included me moving out of my old truck and into the new. If you're looking for no haggle, take it or leave it pricing, and are willing to make the trip to Vernon this is the place. More

Great purchasing experience I purchased my vehicle over the phone with the help of Ryan Smith. He made the experience extremely easy and took the time to help me locate a truck I purchased my vehicle over the phone with the help of Ryan Smith. He made the experience extremely easy and took the time to help me locate a truck with all the options I was looking for. He was in constant contact with me at every stage of the purchase and kept me informed of the status of the truck. Ryan called after I received the truck to verify if everything was to my liking with the truck and if there were any problems with it. Ryan made the experience very easy. More

Chillicothe Guy Vernon Auto Group has excellent service, very helpful on getting you the car or truck you want. I've purchased 2 trucks from them so far and I'll cont Vernon Auto Group has excellent service, very helpful on getting you the car or truck you want. I've purchased 2 trucks from them so far and I'll continue to purchase trucks from them in the future More

Salesman Hung up on me I was just talking to them about getting a used vehicle. I told Richard, the salesman, I had a KBB instant cash value. He then proceeded to go on a 5 I was just talking to them about getting a used vehicle. I told Richard, the salesman, I had a KBB instant cash value. He then proceeded to go on a 5 minute talk about how I should not expect to get what they said for the cash value. I told him I would look somewhere else because he spent so long talking about the KBB value. He then quit talking and hung up on me. In about 5 minutes he called back and said "I guess the phone messed up". That might have been more believable if I hadn't heard people talking in background and he didn't wait so long to call back. He was looking at my info when we were talking so my phone number was in front of him. After he called back he was supposed to call back shortly with a trade in estimate of my vehicle. That was almost 4 hours ago, still waiting on the call. Don't waste your time here. More