Vernon Auto Group

Process was fast and quick Only dealt with Chase on phone, truck trading over the phone, perfect no sitting at dealership deal made truck delivered. Great experience Chase got t Only dealt with Chase on phone, truck trading over the phone, perfect no sitting at dealership deal made truck delivered. Great experience Chase got things done within 2 days. Thanks Chase, would definitely recommend this dealership and his service. More

Car buying made easy! First, let say that I absolutely hate the business model used by all of the big city dealers that I have tried. There is just no reason for the advers First, let say that I absolutely hate the business model used by all of the big city dealers that I have tried. There is just no reason for the adversarial atmosphere created by these dealers and that is what I found most refreshing about dealing with Jacob and the Vernon Auto Group. They made the experience almost enjoyable and we were able to get the deal done with none of the theatrics employed by the big city guys. THANKS JACOB! More

Everyone was goodat there job and friendly with fast service The appraisel and everything was done over the phone for my car for tradein they gave me a very fair price and pretty much had everything but the pape The appraisel and everything was done over the phone for my car for tradein they gave me a very fair price and pretty much had everything but the paper signing ready to go at the dealership More

Length of time to close The process up to the point we came to an agreement regarding the purchase of the vehicle was very satisfactory. Salesperson went above and beyond. The process up to the point we came to an agreement regarding the purchase of the vehicle was very satisfactory. Salesperson went above and beyond. However, after coming to terms on the agreement the process failed to live up to prior experiences. Over three and a half hours later I was finally out the door. Sat in the showroom for over two and a half hours before being told we could go to the other location to close. There were multiple instances I rally thought about just walking on the deal. More

BradLohmann We bought our 2nd car from Vernon Auto Group and we called Mark Dunson to get it done. I called him on a Friday morning and had our new Ford F-150 at We bought our 2nd car from Vernon Auto Group and we called Mark Dunson to get it done. I called him on a Friday morning and had our new Ford F-150 at our door on Monday evening! We will always call Mark for a car!!! More

amazing! High quality personal with high quality experience that provides their customers with an exceptional buying experience. These folks treat people like High quality personal with high quality experience that provides their customers with an exceptional buying experience. These folks treat people like family. They actually made me feel like their mom. We purchased a new Buick Enclave. More

Amazing Customer Service Amazing customer service!!!!! The customer service was not only amazing but it was genuine, and that is hard to find in a dealership. We really enjo Amazing customer service!!!!! The customer service was not only amazing but it was genuine, and that is hard to find in a dealership. We really enjoyed how quick the deal was built from start to finish, it only took a couple of hours. Their demeanor did not change at all when they had to stay late to finish the deal, we didn't feel like a burdon. These individuals are an awesome group of professionals who get gold stars in my book!!! More

chase was awesome!!! As I looked for my Chrysler 200s over the last year I knew exactly what I wanted. Found several cars a Vernon auto group but Chase played the key rol As I looked for my Chrysler 200s over the last year I knew exactly what I wanted. Found several cars a Vernon auto group but Chase played the key role in getting me into the car that i wanted. He was very professional in explaining the cost and car details. I would buy another car from Vernon auto group and hopefully Chase can assist with the sale. More

Excellent This was the best vehicle buying experience I've ever had. Ryan and Jacob were very helpful and the no-hassle buying model they offer takes all the st This was the best vehicle buying experience I've ever had. Ryan and Jacob were very helpful and the no-hassle buying model they offer takes all the stress out of it. The only complaint is that the detail crew did not clean the truck very well. More

Long distance relationship I bought a used vehicle from there back lot over the Internet on eBay. Was not overly happy with the pictures on the Internet because they were very I bought a used vehicle from there back lot over the Internet on eBay. Was not overly happy with the pictures on the Internet because they were very Dall, kind a like they Photoshop them. Steve did send me or called me with a detailed description however. The dealership does not take a lot of time for their customers to do extra things which I was very unhappy with. They were very friendly but again not very helpful. I was able to contact one of the salesman's who was a former marine like myself and we really clicked. He was extremely helpful and for that fact I am relatively happy with my experience More