Vernon Auto Group

We are very satisfied with our sales man Randall winship. He was excellent and very nice in showing and selling us the truck. If ever we need another vehicle I would recommend Randall winship. He was excellent and very nice in showing and selling us the truck. If ever we need another vehicle I would recommend Randall winship. More

Prepare to feel like a number if you shop here. They deal in volume, and it shows. There is NO negotiation. I mean NONE. Couldn't even get a fluid change out of them. I was basically told, "If you don't pay in volume, and it shows. There is NO negotiation. I mean NONE. Couldn't even get a fluid change out of them. I was basically told, "If you don't pay this price, someone else will...and soon." The two showrooms look like a Pakistani call center. It's all desks, computers, and phones. No cars in the "showroom." My main issue with my purchase was in getting my refundable deposit back. It took almost two weeks of hounding them after the purchase to get a measly (to them) $500 put back in my account. It should have been done the second my bank transferred the money to them the day of purchase. Instead, I was told it had to wait until "the paperwork was complete." A week after recieving my plates in the mail (paperwork definitely complete at that point) I was still on the phone trying to get my deposit back. Unacceptable. I decided to take a shot on these guys mainly due to the glowing feedback they seem to get everywhere. This goes to show that, as with anything in life, your mileage my vary. Yes, I got a good price on my purchase. There's no denying that. But the overall experience was so frustrating, annoying, and impersonal that I can't really recommend buying there unless the deal is so screaming good that you're willing to feel like cattle being run through a chute. More

Thanks for taking care of our family!! I will be back on my next purchase that may come in the future. The staff is very friendly. And the selection of vehicles are ready to view. Very great experience. Th my next purchase that may come in the future. The staff is very friendly. And the selection of vehicles are ready to view. Very great experience. Thanks again.! More

Super transaction. Most everything was done via email as we live 60 miles away but it went very smooth. Adrian went above and beyond to close the deal and Amber was super with additional info. I am extrem we live 60 miles away but it went very smooth. Adrian went above and beyond to close the deal and Amber was super with additional info. I am extremely pleased with the car buying experience at Vernon Auto. Keep up the good work. More

Best purchase experience I've ever had and I've bought 15+ trucks. Jr Cavillio is the consummate professional. Kudos to ALL involved. Thanks all. bought 15+ trucks. Jr Cavillio is the consummate professional. Kudos to ALL involved. Thanks all. More

I was in the market for a new Ford vehicle and I was aware of Vernon Ford because I previously bought a truck there. I first set up a deal with my local Ford dealer in the DFW metroplex and although th aware of Vernon Ford because I previously bought a truck there. I first set up a deal with my local Ford dealer in the DFW metroplex and although the price for the actual vehicle was very similar to the price of the new vehicle at Vernon Auto Group, the price I was offered for my trade in was frightful. It was not anywhere close to the Kelley Blue Book or the NADA book. I had also been in contact with Jr Cavillio at Vernon to see what their deal would be. I know they had treated me right the first time and I am pleased to announce they did it again. Their trade in value for my 2007 (excellent condition) came in just under the NADA book and the price for the new vehicle matched my local dealers price. Overall the difference was $2,600 between the two dealerships. I will in the future always consider Vernon Auto Group my dealer and I have recommended them to other friends and family members. More

Staff was helpful and friendly. I did have to wait a while as many people were in front on me in the line for finance/signing papers, but everyone was friendly. Sara made me coffee while waiting, and th while as many people were in front on me in the line for finance/signing papers, but everyone was friendly. Sara made me coffee while waiting, and they even put on a basketball game on the TV for me. They allowed me to drive the truck I purchased as long as I desired, and answered any questions I had. More

Best experience buying a new vehicle. No pressure, friendly, had everything my way. Definitely will be my place ti go for another new Ford pickup! friendly, had everything my way. Definitely will be my place ti go for another new Ford pickup! More

Lesley was very prompt to answer all the questions we had and called us several times. He has also called us since we came home with the pickup. Lesley had all my paperwork ready when we arrived and detail and called us several times. He has also called us since we came home with the pickup. Lesley had all my paperwork ready when we arrived and detailed and washed the pickup for us. More

After months of internet shopping and doing research on the exact Ford F-150 I wanted, I was having a very difficult time finding the exact vehicle that I wanted. I particularly wanted a 2013 model in orde the exact Ford F-150 I wanted, I was having a very difficult time finding the exact vehicle that I wanted. I particularly wanted a 2013 model in order to take advantage of better rebates but still have the features that I wanted. Finally I found a vehicle with all of the features I wanted on EBay listed with Vernon Auto Group. I was redirected to the Vernon Auto Group web site and to my surprise they had numerous vehicles meeting all of the features and packages that I wanted. Not only did the vehicles have all of the features I wanted but the prices were very reasonable. I immediately inquired about the vehicle that night via email and had a prompt response by Deiter Fannon by the next morning. He was very knowledgable of the vehicle and it's features and was able to answer all of my requests. He was very helpful in communicating with the staff from the bank on all of the financing and required paperwork. Trade in appraisal was very prompt and the offer was absolutely fair. Arrangements were made to have a spray in bed liner installed by a local contractor and Dieter kept me informed on all of the details and the progress during the installation. (even sent photos afterwards) I live approxiamately 6 1/2 hours away from the dealership so travel arrangements had to be made. Dieter assured me that everything would be taken care of and the paperwork and vehicle would be ready on my arrival. On our arrival of the dealership we were greeted by Deiter and staff. They were very polite and courteous. As promised, the vehicle was full of fuel, washed/waxed and ready to drive off the lot. Paperwork was ready to sign. I have to honestly say, this has been the most pleasant car buying experience I have ever had. Definitely a NO HASSLE dealership with guaranteed low prices and great service. I would recommend Vernon Auto Group to anyone in the market to buy a vehicle. I guarantee you will not be disappointed with the service and the prices. In closing, from the words of Sales Associate Deiter Fannon; "Not bad for a little ole town in Texas huh.." Great Job Vernin Auto Group!! D Mathews More