Vernon Auto Group

If your opinion of car salesman was anything like mine, buying a vehicle is a pain. Dane and his co-workers changed my opinion and made purchasing my 2013 Ford F-250 an enjoyable experience. They adverti buying a vehicle is a pain. Dane and his co-workers changed my opinion and made purchasing my 2013 Ford F-250 an enjoyable experience. They advertise a transparent approach to selling cars and they followed through with my purchase. Even sitting in the dealership while I was signing paperwork, I overheard one salesman (don't remember his name) talking to his co-worker about how he felt the trade-in price was fair. That may not mean anything to people reading this but it did to me. He didn't know I could hear him talking which indicated to me that he wasn't putting on a show for my benefit. Not once did I feel like I was being taken advantage of. The day I picked my truck up was a busy one for Vernon. They were shorthanded yet Dane didn't make me feel that way. Before I left the dealership, a warning light came on my truck. This was a big deal to me and in-turn, Dane and the mechanics made it a big deal for themselves. They didn't blow me off but instead, they stopped what they were doing to address my concerns. The warning light (low oil pressure) ended up to be a defective wire that came from the factory that way. It was fixed and I went on my way. I will be recommending Vernon to my co-workers, family, friends and anyone else I talk to. Trust me when I say that the drive, flight etc. to Vernon is worth it. More

Just encountered another picture perfect purchase experience. This is my third Ford F350 purchase within a 20 month period and each of these purchases has been perfect! Can't ask for better people to experience. This is my third Ford F350 purchase within a 20 month period and each of these purchases has been perfect! Can't ask for better people to deal with at Vernon! More

Fantastic service, no pressure sales people. Was a very easy transaction, will purchase again from them and highly recommend them to friends and family. Delivered Truck to my front door, best service easy transaction, will purchase again from them and highly recommend them to friends and family. Delivered Truck to my front door, best service More

Dieter was really great to work with. We did almost everything over the phone from the trade in value to our loan processing which was great because we didn't have to wait as long one we got there. All everything over the phone from the trade in value to our loan processing which was great because we didn't have to wait as long one we got there. All of the staff was friendly and made sure we had a great experience buying our truck. We will definitely be back to buy more vehicles here. More

This was the second vehicle that we had purchased from Vernon Auto Group in the last three months. Both times they were very friendly and very helpful. Personally, I don't think anyone can beat the pric Vernon Auto Group in the last three months. Both times they were very friendly and very helpful. Personally, I don't think anyone can beat the price this auto dealership has on used vehicles for the quality of cars they are able to offer. It is also a big incentive to buy with Vernon Auto Group when you know you can get the lifetime power train warranty. We couldn't be more happy with both of our purchases and will definitely buy our next vehicle at this establishment. More

We were very pleased with our experience with Vernon auto group. Our salesperson Adrian Chenault was very polite, courteous, and friendly. He was very helpful, and went above and beyond what we expected from group. Our salesperson Adrian Chenault was very polite, courteous, and friendly. He was very helpful, and went above and beyond what we expected from him. It was a pleasure to deal with this auto dealership, and will use them again in the future. Thanks so much. Sam and Karen More

From my initial telephone contact with Victor Overby and the actual delivery of my 2013 King Ranch Super Duty it was a honest, pleasant and professional experience. I was apprehesive and suspicious about the actual delivery of my 2013 King Ranch Super Duty it was a honest, pleasant and professional experience. I was apprehesive and suspicious about the price and the Lifetime Warranty and I emailed Victor over 188 times with questions until I was comfortable enough to place a deposit and I built the truck online and faxed the order to Victor and within the time frame that Victor promised my new truck arrived a week early. I ordered every conceivable option that I could and the truck was 1000% perfect when I arrived there and with a full tank of fuel. What also impressed me and others was that when my new truck arrived at the dealership I was able to view over 50+ photos of my actual truck on Vernon's Website. Great Photographer! At the dealership when I finally arrived I was greeted by Kim and her Big Friendly Smile ..within minutes I jumped in my new truck with Victor and Kim and we went thru every switch, button, on board computer, navigation, manuals etc..until I was satisfied enough and had no more questions. Victor and Kim have a tremendous amount of product knowledge and they would have spent the whole day with me until I was satisfied. Megan wrote up my finance deal with "No Pressure" and I was out the door and on the road in no time. The only regret I had was not spending more time at the dealership looking at all the trucks they had (most of them were already sold) and not asking Kim out to lunch..since she was so pleasant and informative to be around. I have bought many new vehicles troughout my life in different States but again I can't stress the fact that if you want real friendly honest and professionalism make sure to contact Victor at Vernon Auto Group. It was well worth the traveling and they have a customer for Life. As a matter of fact I am going to build and purchase a new 2014 F-150 and another family member is going to purchase a new F-250 Platinium from Victor in the very near future. Thanks Again Victor & Kim, see you soon. More

Our experience with Vernon Auto Group was amazing! We first saw the vehicle we wanted on e-bay and decided to call the dealership instead of purchasing it through e-bay. Chase Maldonado was the salesman first saw the vehicle we wanted on e-bay and decided to call the dealership instead of purchasing it through e-bay. Chase Maldonado was the salesman we spoke to and he answered all of our questions promptly and efficiently. Chase was able to get the interest rate we needed and gave us good value on our trade-in. We picked up our Ford Flex and immediately went on a short trip! The car was everything they had said it was and we are very pleased with our purchase. Jr Cavillio helped us complete the paperwork and handed us our keys! Another salesman provided our grandkids with cokes and crackers! All-in-all, a very competent friendly place to do business with and we would definetly recommend Vernon Auto Group. More

I had the opportunity to work with Chase Maldonado in buying a Dodge Ram from Vernon Auto Group. The whole experience was excellent and went seamlessly. I live literally across the state of Texas and hav buying a Dodge Ram from Vernon Auto Group. The whole experience was excellent and went seamlessly. I live literally across the state of Texas and have dealt with many dearlerships in the past and Vernon, hands down, has been the best experience ever. This in large part has to do with the "no haggle" pricing and no pressure sale tactics that is often accompanied by unnecessary "add-ons" at other dealerships. What makes a company is obviously its employees and in this case, Chase, was remarkable! He made the whole experience from start to finish run smoothly. Shopping for an any vehicle at Vernon is a "No Brainer"! And don't forget to ask for Chase!!! More

I recently purchased a used vehicle from Vernon Auto Group. From the beginning of the deal I pretty much did everything via email and the dealership's staff was friendly, attentive, and timely in their Group. From the beginning of the deal I pretty much did everything via email and the dealership's staff was friendly, attentive, and timely in their responses to me. I would like to point out that my salesperson, Deiter Brannon particularly stood out to me. Mr. Brannon noticed that after they cleaned the vehicle there were a couple of dents/scratches on the car. He sent me pictures of it to let me know about it even though we had already agreed on the sale and had paperwork shipped. The fact that it may have jeopardized the sale did not faze him at all. In fact he came up with a solution to have the body shop fix it and touch it up prior to me getting there at no charge. I was very impressed with his service and that he cared enough to let me know and not so much about just "making the sale". I would recommend Vernon Auto Group and Deiter Brannon to anyone looking to purchase a vehicle. More