
Vernon Auto Group
Vernon, TX
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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The entire transaction took place on the phone. A few pictures were exchanged. I was offered a very good trade-in price and the deal was done. I went to Vernon, TX from Enid, OK to pick up the truck. Whe pictures were exchanged. I was offered a very good trade-in price and the deal was done. I went to Vernon, TX from Enid, OK to pick up the truck. When I got to the dealership I was treated extremely well. I felt as if we had known each other for years. The truck was better than I had expected and they seemed to very pleased with my trade-in. Great place. More
No one could explain why my new vehicle hade over 800 miles on it. Also I can't seem to get answers on the telephone after the sales. Sometimes I think that they sold me a vehicle and don't want to be miles on it. Also I can't seem to get answers on the telephone after the sales. Sometimes I think that they sold me a vehicle and don't want to be bothered. Took me at least ten to fifteen calls to get the finance department. I actually threaten to go to management if I wasn't put through to someone in the department. I did get someone then said they would call back the next day with the answer to my question. I called two days later and said I wanted the manager direct. Got him and he said that my request was wright in front of him and was just going to call. The request stems from trying to get my truck refinanced at a lower rate three months after buying the vehicle. That was last August. Passing the Buck, The manager said that a bank would contact me and to make sure to answer all the one 800 numbers. Well here I sit still waiting nine months later, no bank calls no follow-up from anyone. I might change my mind about recommending anyone to Vernon. I have already recommended a few friends. If they get treated like me with broken promises they wont be friends anymore. More
I am 64 yrs old and this was the best car purchase ever. Great experience and follow up. I hope I included all the people that I talked to. Mert Great experience and follow up. I hope I included all the people that I talked to. Mert More
I had visited several car dealerships prior to going to Vernon Dodge with no success of trading trucks. I saw a vehicle online that I was interested in so I drove to Vernon to take a look at it. The vehi Vernon Dodge with no success of trading trucks. I saw a vehicle online that I was interested in so I drove to Vernon to take a look at it. The vehicle had sold before I got to the dealership so the Salesman showed me the rest of his inventory. I was impressed with the variety of their selection and decided on an F-150. They gave me a fair price for my trade-in and took quite a bit off of their vehicle. We reached an agreement on price so I purchased the truck. The finance individual was easy to work with and he got me a great interest rate on my loan. When I get ready to buy again I will visit this dealership. I referred several of my friends to visit them when they were looking for a vehicle. My sister recently bought a car from them and she was happy with the service and the price. More
I bought a 2010 Camaro in October 2012, I have had a couple of problems with my car since the purchase. One of which was extensive and I was without my car for 7 1/2 weeks. When I broke down, I was couple of problems with my car since the purchase. One of which was extensive and I was without my car for 7 1/2 weeks. When I broke down, I was in Lubbock, TX, over 200 miles away from Vernon Auto Group. The service i received in Lubbock at Scoggin-Dickey was Horrible. Finally we were able to haul my car back to Vernon Auto after 5 weeks of having terrible customer service in Lubbock, TX. My camaro was still not driveable when my boyfriend brought it home to Vernon. Matt Proctor is a man of his word, and took care of everything that Scoggin-Dickey did not complete and much more. I can not say enough good things about our hometown Vernon Auto Group and their concern and compassion that they showed me. I am so happy to have my car back and is running Wonderful!! Thank you so much for caring to make me a satisfied customer. More
From the time I called the dealer ship until we had made our purchase and left my overall experience with this dealership was outstanding. I live 500 miles from the dealership but it was worth the drive fo our purchase and left my overall experience with this dealership was outstanding. I live 500 miles from the dealership but it was worth the drive for the price that I was quoted over the phone. When I arrived at the dealership everything was as I was told over the phone. There were no surprises, no changing of terms that were quoted to me over the phone and the vehicle was as represented over the internet. We purchased a GMC Truck which does not show up in the vehicle brand purchased box above. More
By far the best auto purchasing experience I have ever had. On top of the absolute best price, the process is streamlined and I was in and out in less than an hour. I'll never do business anywhere else, had. On top of the absolute best price, the process is streamlined and I was in and out in less than an hour. I'll never do business anywhere else, and I'm 250 miles plus away!! More
I live in Maryland and at first was skeptical about purchasing a vehicle so far away in Texas. I called the dealership and they answered every question I had and returned calls immediately. The proce purchasing a vehicle so far away in Texas. I called the dealership and they answered every question I had and returned calls immediately. The process from start to finish was smooth and effortless. My brand new Ram arrived on the truck and my trade was taken back to Texas. This process was just as easy. The staff at Vernon were very friendly and professional. Would refer everyone I know who is looking at purchasing a new vehicle to contact the folks at Vernon! More
Jr cavillo did a great job having my vehicle, paperwork, and airport pickup ready to go. Vannessa wilhelm did my plates and registrationj and I had them at my house in calif much quicker than expected and airport pickup ready to go. Vannessa wilhelm did my plates and registrationj and I had them at my house in calif much quicker than expected. Oh and I gotta say my airport pickup guy Eddie was a hoot to talk to for the 2 1/2 hour ride from okc to vernon. !st time in Texas for me and Eddie gave me a cool history lesson on your state. Also 1st time I"ve flown outta state to purchase a new vehicle and friends of mine just couldn"t believe I did it. The truck !!! 5th new ford truck I"ve bought in 30 years. Drove it from Abilene texas straight thru to san diego calif by myself, 1200 miles!!! If it wasn"t such a safe comfy riden truck I couldn"t have done it. Dave More