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Vernon Auto Group

Vernon, TX

4.9
5,550 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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3701 Highway 287 West

Vernon, TX

76384

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Showing 5,550 reviews

August 29, 2020

Katelyn took real good care of me! She’s so sweet and worked hard to get me a good deal! She was of great assistance and I recommend her to anyone looking to get a good deal on a vehicle! Y’all keep up t More

by Jasmine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Zapata
Sep 01, 2020 -

Vernon Auto Group responded

Thank you!

August 28, 2020

I wanted to personally give a big shout out to Jason. He was extremely helpful with my truck buying experience! He knows his product & communicates in a timely manner. Thanks again Jason! Brad More

by Bradsgregory
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Detwiler
Aug 28, 2020 -

Vernon Auto Group responded

Thank you! We enjoyed working with you!

August 28, 2020

They were the best offer and the best dealership I’ve worked with. They brought the vehicle to me so I didn’t have to take off. They helped me get the pickup of my dreams More

by ccogburn0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase in delivery , Bryan Hope
Aug 28, 2020 -

Vernon Auto Group responded

Thanks for sharing!

August 28, 2020

Very poor post sale response. Very disappointing. No follow up and unanswered questions. 2 months after the sale and no license plate and no TTL. I do not recommend. More

by tag1110
Customer Service
Recommend Dealer
No
Employees Worked With
TTL Department
Aug 28, 2020 -

Vernon Auto Group responded

If you would please contact our Customer Relations Manager, Ashley, she will make sure and get this handled for you as soon as possible. 940.225.2535

Aug 28, 2020 -

tag1110 responded

Emailed Ashley twice and no response.

August 28, 2020

Working with Vernon Auto Group was as easy as it gets. Bryan’s customer service was top notch. Every question was answered, and every phone call was returned. They got me financed and into the exact vehic More

by ryan16nyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hope
Aug 28, 2020 -

Vernon Auto Group responded

Thanks for sharing your experience! We enjoyed working with you.

August 28, 2020

Jason is a great guy with a pleasant personalityHe is Jason is a great guy with a pleasant personality He is very knowledgeable and no nonsense. He is a 5 star person, hence my 5 star rating. More

by DST
Recommend Dealer
Yes
Employees Worked With
Jason Detwiler
Aug 28, 2020 -

Vernon Auto Group responded

Thank you for sharing!

August 28, 2020

A no BS approach to buying a vehicle. Doesn't get any better than saving time and money. I'll be back for my next purchase. More

by timhatley
Recommend Dealer
Yes
Employees Worked With
Jr Calvillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Oronia, Bryan Hope
Aug 28, 2020 -

Vernon Auto Group responded

Thank you! We look forward to working with you again in the future!

August 28, 2020

We found buying a vehicle here to be a non-hassle experience. These guys knew their business and was absolutely professional. Due to our experience, Vernon Auto Group has become our dealer of choice. More

by rc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Foster
Aug 28, 2020 -

Vernon Auto Group responded

Thank you for sharing!

August 28, 2020

Quick and fast sale, Nick made everything fast and efficiently to the best of his ability and a great salesman all around. Will definitely buy here again in the future! More

by cbarrows030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ware, Martin Oronia
Sep 01, 2020 -

Vernon Auto Group responded

Thank you!!

August 28, 2020

Bryan Martin and the rest of the Vernon Auto Group made the purchase of my new truck such a great experience that I don’t ever plan on ever going to another group to purchase any vehicle in the future. Gre More

by sal_lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Oronia, Bryan Hope
Sep 01, 2020 -

Vernon Auto Group responded

Thank you! We appreciate the feedback!

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