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Vernon Auto Group

Vernon, TX

4.9
5,556 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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3701 Highway 287 West

Vernon, TX

76384

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Showing 5,556 reviews

August 31, 2020

Derrick at Vernon auto did an exceptional job. Took care of every thing I needed 20 hours away. Would highly recommend speaking with him if you go. More

by Badger663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Granados
Sep 01, 2020 -

Vernon Auto Group responded

Thank you for sharing!

August 30, 2020

I had a great experience buying my Ram 3500 Limited from all of the good folks at Vernon Auto. Thank you Rodney , Jr. and Miguel. More

by Zeeman72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jr Calvillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Haston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Granados
Sep 01, 2020 -

Vernon Auto Group responded

Thank you for sharing!

August 30, 2020

Great buying experience! From front desk lady all the way to finance person was super friendly and helpful. Also, special thanks for the person who delivered my truck. Everything went smooth. No game, only t More

by Mymroadster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Vernon Auto Group responded

Thank you for sharing!

August 29, 2020

Katelyn took real good care of me! She’s so sweet and worked hard to get me a good deal! She was of great assistance and I recommend her to anyone looking to get a good deal on a vehicle! Y’all keep up t More

by Jasmine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Zapata
Sep 01, 2020 -

Vernon Auto Group responded

Thank you!

August 29, 2020

Rodney was very helpful with my 2020 Jeep purchase, he was patient & helped me with all my wants & needs i was very happy with my experience. More

by John.bryan1235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Vernon Auto Group responded

Thank you! We hope you enjoy your new Jeep!

August 29, 2020

All good here. Brandon was down to earth kinda guy. I found the truck online and knew it was the one I wanted. Things went very smooth in every way. Brandon is a professional at his trade and very knowle More

by pmiengines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mitchell, Miguel Granados, David Foster
Sep 01, 2020 -

Vernon Auto Group responded

Thank you!

August 29, 2020

Morgan was very helpful answered all my questions and explained truck features and setup. Definitely would be a repeat buyer. Great deals and busy staff but everyone seemed to find time to help . More

by Maynerd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Chavez
Sep 01, 2020 -

Vernon Auto Group responded

We enjoyed working with you! Thank you.

August 28, 2020

I wanted to personally give a big shout out to Jason. He was extremely helpful with my truck buying experience! He knows his product & communicates in a timely manner. Thanks again Jason! Brad More

by Bradsgregory
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Detwiler
Aug 28, 2020 -

Vernon Auto Group responded

Thank you! We enjoyed working with you!

August 28, 2020

They were the best offer and the best dealership I’ve worked with. They brought the vehicle to me so I didn’t have to take off. They helped me get the pickup of my dreams More

by ccogburn0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase in delivery , Bryan Hope
Aug 28, 2020 -

Vernon Auto Group responded

Thanks for sharing!

August 28, 2020

Very poor post sale response. Very disappointing. No follow up and unanswered questions. 2 months after the sale and no license plate and no TTL. I do not recommend. More

by tag1110
Customer Service
Recommend Dealer
No
Employees Worked With
TTL Department
Aug 28, 2020 -

Vernon Auto Group responded

If you would please contact our Customer Relations Manager, Ashley, she will make sure and get this handled for you as soon as possible. 940.225.2535

Aug 28, 2020 -

tag1110 responded

Emailed Ashley twice and no response.

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