
Victory Mitsubishi
Bronx, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
By Type
Showing 1,452 reviews
Never got the pics of car that i ask. Every time i was contacted they suggested different cars they had but no interest on the car i was asking for Every time i was contacted they suggested different cars they had but no interest on the car i was asking for More
Worst experience. They told me that I qualified for a loan but not for the 8k car that I wanted. He told me I needed a better score because the car was older and the b They told me that I qualified for a loan but not for the 8k car that I wanted. He told me I needed a better score because the car was older and the bank considered it to be more risky. He then proceeded to try and sell me a more expensive car that I specifically didnt want. He actually told me he can get me a loan I can not afford . I left. Ive been receiving email offers for another model I requested, for cars that cost 30K when they know what my budget is. I just dont understand why I couldnt get the car I wanted. More
Thanks to Jesus my salesperson who was great in assisting imma with my 1st loan and was able to get me in a 2020 Acura ILX and I am very happy with his service and customer service ! Thank you victory imma with my 1st loan and was able to get me in a 2020 Acura ILX and I am very happy with his service and customer service ! Thank you victory More
I got my first car from this dealership after a while my transmission went bad so i came back to change it I recently got my 2nd car from this dealer and it's been by far the worst experience I've had, Guzm transmission went bad so i came back to change it I recently got my 2nd car from this dealer and it's been by far the worst experience I've had, Guzman who was in charge of our paperwork had me and my cosigner fill out half empty paperwork and he filled the information in to his liking, he even had us check a spot that stated "we want to deny the chance to return the car if something is wrong", after the paperwork went through we ask him for copies of those papers he filled out after we signed they claimed it was faxed over to the "bank" mind you when you fax paperwork you still have the physical copy they couldn't provide those papers to us, and on top of that they added another 9 grand to our loan from what the car originally costed saying it was tax fee's which is outrageous, they made my Co-signer the owner of the car and I'm the cosigner when Im the one with the license my cosigner had a permit, my credit score was better than my cosigner as well so I personally feel like they gotten me a worst rate than what I could've of really gotten just alot of sneaky and fraud going on no communication WOULDNT RECOMMEND DEALERSHIP TO NO ONE More
ine or turn the heater on, I think there might be transmission issues. And The car tends to wobble as I drive. And I've also noticed that the vehicle was sold to me with dents on the doors and roof, transmission issues. And The car tends to wobble as I drive. And I've also noticed that the vehicle was sold to me with dents on the doors and roof, small pieces of chipped paint, and a little bit of rust on the roof. I have not received nor seen a copy of the vehicle history from the dealership, so I DO NOT know if the car has been in an accident and possibly sustained more than cosmetic damage. I don't appreciate being sold a potential lemon and paying a premium price for a used faulty vehicle. My original car of choice is was a 2008 Honda Civic LX that was and still is available as listed on cars.com and their company website. When I arrived at the dealership on 12/31/21, they conveniently could not get me approved for the vehicle, nor get the car of their parking lot. I never even got to see the car. There were then somehow able to get me approved for a vehicle that is 3 times the amount of the car I was originally interested in. They took complete advantage of me a new driver with no experience at a dealership, just to get me in the door and sign a contract. I contacted the company website from January 9th 2022 onwards, called, texted, and emailed the Victory Mitsubishi dealership as well my sale rep. I have only received a few emails with no immediate follow ups nor response to my inquiries. I called the dealership Tuesday, January 11,2022, but I have been put on hold with no response. I then returned to the dealership on 01/19/22 and spoke to a manager named Mark about my concerns. He informed me that I would have to wait until my title comes in to return the car. On 02/14/22 I returned with the title, spoke with a different manager who pulled a bait & switch telling me I can't return the car, and completely contradicting what the previous manager I spoke to said to me. This dealership has also did an false registration with an insurance company in my name in order to get me quoted for a lower monthly premium. I plan on taking all legal actions I can against this fraudulent dealership. More
Ruben you are the man. At first I was hesitant about the deal not going through at exactly what I am looking for but you and Stavros and the rest of Victory team made it happen. Thank you for my new outland deal not going through at exactly what I am looking for but you and Stavros and the rest of Victory team made it happen. Thank you for my new outlander for my family. We closed the deal and less than 20 min you guys managed to get me out of here on time, that a real hard work. Thank you guys again !, More