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Victory Mitsubishi
Bronx, NY
1,452 Reviews
Victory Mitsubishi in Bronx, NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!!Our experienced sales staff is eager to share its knowledge and enthusiasm with you
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
By Type
Showing 1,452 reviews
December 15, 2021
Was a pleasure to work with Ruben. Got me the car I really wanted as soon as it became available. Will definitely be recommending him. If your looking to purchase a vehicle he will walk you through t really wanted as soon as it became available. Will definitely be recommending him. If your looking to purchase a vehicle he will walk you through the whole process with ease. Aside from his professionalism he is truly a genuine person. More
by Ctorres1995
Employees Worked With
Ruben Germosen
December 09, 2021
This experience has been the best car experience of my life. Ruben was so informative, efficient and professional not to mention Yessica going up over and beyond to help with the financing which went effo life. Ruben was so informative, efficient and professional not to mention Yessica going up over and beyond to help with the financing which went effortlessly. Victory Mitsubishi has officially changed my outlook on the dealer experience. 1st time was great, 2nd time was the charm. Great Job Ruben & Yessica! More
by Nicole V.
Employees Worked With
Yessica, Ruben Germosen
December 05, 2021
Ruben went above and beyond for me and my wife. They all did! Great place to buy a car at they make sure you leave with a new car or truck! No matter what your situation is. did! Great place to buy a car at they make sure you leave with a new car or truck! No matter what your situation is. More
by shounnied
Employees Worked With
Chris Orsaris, Ruben Germosen, Nicole Gonzales
November 22, 2021
0 Stars. Complete scam. Expect 1,300 fees added even if 800 credit. Called 4:00-Me: Is car available and on lot, i'm driving from LI-Manager Mark: yes. Me-drive 1 hour. Sales rep-Car sold 12 that day. Sale 800 credit. Called 4:00-Me: Is car available and on lot, i'm driving from LI-Manager Mark: yes. Me-drive 1 hour. Sales rep-Car sold 12 that day. Sales rep just finished smoking Pot as he entered showroom, how are you paying, Me-10k down sales rep: do you have 10k with you now. Me: What..If i said yes..def i robbery that night. Avoid at all cost They use the Mitsubishi name as a scam to sell used, beatup, miles turned back cars to the working class. ...shame. Only one Mitsub. on floor. Will notify Mitsubishi asap, and BBB. More
by Sdesimonex
Employees Worked With
Other Employees :
MARK, Chris Orsaris, Bibi Singh, Nicole Gonzales
November 22, 2021
This had to be the worst experience of my entire life they way they manipulate you Into getting a car by lying about it. First off let me inform you that they lie about pricing to get you in the dealer e they way they manipulate you Into getting a car by lying about it. First off let me inform you that they lie about pricing to get you in the dealer even over the phone. I was in the dealer from 1:30 pm to 830pm with my parents that are of age ! I was told a price for a car and when I was about to sign the finance papers it had over $10,000 in extra charges. Then after being manipulated by multiple managers a white male of age who claimed to be the manager was being Super rude where he sat and discussed numbers and tried to convince that I didn’t understand the numbers when everything was on the paper, (that the price was correct reiterating that I was saving money by making it sound different). I spoke to 2 other employees one Puerto Rican male that claimed to be a manager and the finance rep Andris Guzman they all tried to covience me that I was crazy when everything was on paper. They lied about the price I made an agreement with. I decided to cancel the transaction they denied canceling the transaction. They informed me that if I left without the car I would still have to pay for the loan and that it would be in my record that I was in too deep to cancel without me even signing the contract. Please be informed that you can CANCEL A TRANSACTION EVEN IF THEY SAY YOU CANT THEY WILL FORCE YOU TO BELIEVE THAT YOU ARE IN TOO DEEP!!!!! IF YOU DO NOT SIGN THE CONTRACT YOU HAVE ALL RIGHT TO CANCEL AND THEY COULD VOID THE TRANSACTION!!!I had everything ready to go Lisence plate on the and car insurance ready to go until I saw the contract with different pricing. My sales man was Basit Khan. And for the record they tell their customers to write a good reviews for them. So don’t believe all those good reviews theirs set ups. Please be aware where you shop there are others dealers right across the street that can help you with better service!!! More
by Yesenia
Employees Worked With
Other Employees :
Chris Orsaris, Mark Vanable, Christopher Allen, Bibi Singh, Basit Khan
November 16, 2021
ThNk you for your amazing experience words can’t describe how happy I am. You helped me and my brother out who referred me to you. Thank you again my happiness is here. how happy I am. You helped me and my brother out who referred me to you. Thank you again my happiness is here. More
by yenery_nenasx
Employees Worked With
Ruben Germosen
