Victory Mitsubishi
Bronx, NY
By Type
Showing 1,477 reviews
Terrible Dealer They ignore your concerns and no one can answer any questions. No one is ever available to talk to. They run you in circles. And they tell you one thi They ignore your concerns and no one can answer any questions. No one is ever available to talk to. They run you in circles. And they tell you one thing and then someone tells you something else completely differ t which is beyond inconvenient More
Told lies and bad customer service When I purchased my car I was told that I would get a second key once the title was received, once I reminded them they said no and I would have to pa When I purchased my car I was told that I would get a second key once the title was received, once I reminded them they said no and I would have to pay out of pocket send I was told if I referred someone I would receive a referral check it’s been 8 months and I’m still waiting. They are dishonest and after the purchase the customer service was horrible. More
The Worst experience The customer experience was okay, the sales experience great ofcourse and after the maintenance portion where they fix any issue with the car, horriBL The customer experience was okay, the sales experience great ofcourse and after the maintenance portion where they fix any issue with the car, horriBLE. I’ve already gone 3 times week over week for the same problem. I continue to have patience, but every time I go they take 4 hrs to attempt to resolve my same issue. From a customers point of view, they do a great job selling you the vehicle, but after when you have an issue their customer service skills are terrible as well as the warranty and maintenance team. I wish I never bought this car at this point. More
Short fast and accurate so far Thought it wa electrical but it’s the throttle so it wasn’t bad this time and so far it’s working ok now .9 Thought it wa electrical but it’s the throttle so it wasn’t bad this time and so far it’s working ok now .9 More
Oil change The staff is very professional. Took care of me right away explain everything they were going to do in detail. Even found a problem with my tire and i The staff is very professional. Took care of me right away explain everything they were going to do in detail. Even found a problem with my tire and it was brought to my attention right away. Very impressed would go back anytime More
Fast and courteous I highly recommend this delearship. Staff are very professional and go a long way to satisfy the customer. They work with the customer to get the best I highly recommend this delearship. Staff are very professional and go a long way to satisfy the customer. They work with the customer to get the best deal. More
Christopher Reigosa was the best!! Christopher was really the reason we felt comfortable buying our car. He didn't spare anything making us feel sure with our purchase! He answered all Christopher was really the reason we felt comfortable buying our car. He didn't spare anything making us feel sure with our purchase! He answered all of our questions genuinely and with us in mind. He went above and beyond to work with our budget! More
This is the best place to go if your car searching Visiting this dealership was a great experience. I walked in told Mr. Wood what i was looking for and my previous experience with another car dealersh Visiting this dealership was a great experience. I walked in told Mr. Wood what i was looking for and my previous experience with another car dealership and he helped me right away. Although i didnt qualify for what i really wanted they provided me with a car that was better. Im very greaful to have my new car for me and my family! Thanks again to everyone that helped me at this dealership we can now feel more safe while driving! More
my oil change was fast and efficient from start to finish.. my car's oil change service by Mr Marcel was fast and efficient from start to finish.. Ms Victoria is so helpful and kept me informed all the way. my car's oil change service by Mr Marcel was fast and efficient from start to finish.. Ms Victoria is so helpful and kept me informed all the way. More
Don’t believe their advertised prices they’re all a lie. Once you see the contract they’ll add ridiculously high fees. Terrible experience wouldn’t recommend it to anyone. They sold me an overpriced vehicle Once you see the contract they’ll add ridiculously high fees. Terrible experience wouldn’t recommend it to anyone. They sold me an overpriced vehicle that gave me 4 different problems in less than a mouth More
