Victory Mitsubishi

Not satisfied I trade a car r from them and 2 days later they called me and told me I need to pay them more $5000. I retuned my car and still they didn’t gave me m I trade a car r from them and 2 days later they called me and told me I need to pay them more $5000. I retuned my car and still they didn’t gave me money back. More

Horrible Worst experience ever. Wasted 3 hours of time. The woman on the phone, Cynthia, said we were approved for $0 down and made a big deal about getting in Worst experience ever. Wasted 3 hours of time. The woman on the phone, Cynthia, said we were approved for $0 down and made a big deal about getting into the bronx all the way from Brooklyn in order to get this "amazing" deal that was set in stone supposedly. She was nowhere to be found at the building and we find out she has no authority to promise those kinds of deals over the phone and online. First they sent us to the wrong address and then it started from there. Warren showed us the cars as the boss xxxxxxxxx his other customers. We waited patiently for 3 hours and after all that, the other salesman with tattoos whom I didn't get his name, gave us a deal of $0 down, $439/month with a 11% interest rate. We accepted and he called over Warren for us to get our insurance going. 2 minutes after the call to geico was made, the boss turns around and says they cant give us the deal the man in tattoos already made with us. We had to cancel the insurance immediately. The boss kept saying i need one more day or give me 10 mins. I felt played. They were full of excuses each time. They should not advertise $0 down if they cant do it. They wasted 3 hours of my time, I had my 1 &1/2 year old running around and they had me rush out to the bronx for nothing. This is the worst establishment and best believe every department I can think of is getting a complaint call. They think raising my voice was an issue. Like I was supposed to be ok that they kept lying about the deal. After 2 hours they should have been honest and told me they couldn't help and that they are full of xxxxxxxx. Karma will come. 0 Starz all around. Never go here. Just turn away. More

Best service experience ever Having dealt with numerous other service dealers from other car manufacturers, this was the speediest and most pleasant service I have ever experience Having dealt with numerous other service dealers from other car manufacturers, this was the speediest and most pleasant service I have ever experienced. From the time I arrive I was greeted by my service adviser and went over my needs and I was told I could wait for my vehicle. I was surprised since usually I have to drop it off and come pick it up. All my needs were met for.my service and was told it was ready in less than 1 hour. Victory Mitsubishi has an excellent team of service advisers and technicians. Keep up the good work. Alex Delgado More

Excellent service, compassionate and very professionsl The staff at victory Mitsubishi was very compassionate. Helpful and informative I highly recommend them, they take time with their customers and make The staff at victory Mitsubishi was very compassionate. Helpful and informative I highly recommend them, they take time with their customers and make them feel comfortable More

service manager was excellent the facilities were very bad, as a new owner i may discourage potential purchases due to how run down the service department is or have my work perfo the facilities were very bad, as a new owner i may discourage potential purchases due to how run down the service department is or have my work performed in another suitable location. This ine is dark cold and cheap not at all what i would expect More

Looking for a new car I had a great experience with Robert wood he excellent with the help that I received the car was ready for to test drive and I didn’t have to spend I had a great experience with Robert wood he excellent with the help that I received the car was ready for to test drive and I didn’t have to spend my whole day there More

Great The overall experience was great I was helped immediately and I was in and out within 2 hours . My dealer handled everything and got me exactly what I The overall experience was great I was helped immediately and I was in and out within 2 hours . My dealer handled everything and got me exactly what I wanted. More

Amazing. Thanks Jason! My experience was amazing. Jason was excellent in every aspect, a great representative and a new friend. Felt very welcomed and hope more people get t My experience was amazing. Jason was excellent in every aspect, a great representative and a new friend. Felt very welcomed and hope more people get too experience what my family has. More

Jason ! Jason was the best salesman ever. had us drive off with a new car and treated us very well ! Greatly appreciate the service and excellent customer sup Jason was the best salesman ever. had us drive off with a new car and treated us very well ! Greatly appreciate the service and excellent customer support. They have reached out several times within the two days since getting the car to ensure I am happy with my purchase. Definitely sending my friends here More

My experience Staff was kind and friendly my first time the service department was very clean love that I will definitely be going back and I will recommend people Staff was kind and friendly my first time the service department was very clean love that I will definitely be going back and I will recommend people More