Victory Mitsubishi

Professionalism Is Always Important First impression is always very important, customer service should always include a smile with a welcoming greeting at the door with a simple question First impression is always very important, customer service should always include a smile with a welcoming greeting at the door with a simple question such as , “How can I help you “?. Monique must not forget that customers make it possible to put a check in everyone’s pocket due to customer service. If there is no customer there will be no business . Please remind your staff with a monthly meetings or training to help enrich all services. More

Dealership is trash I've been in contact with this dealership for the past 3 days. I called on the first day and told them I was out of state and was wanting to buy a car I've been in contact with this dealership for the past 3 days. I called on the first day and told them I was out of state and was wanting to buy a car they had and ship it to me. I LITERALLY HAD A BLANK CHECK. All I asked was for someone, ANYONE, to give me an out--the-door price so i could fill out my check and fly in to sign the paperwork. They wouldn't even give me the time of day, the customer service was non existent and the sales manager was a complete xxxxxx. Was told I'd be receiving a call back in the next 5-10 minutes at least 10 times. Finally got a hold of someone after my 15th phone call that told me the car was sold 3 days ago so basically these people wasted my time and didn't care at all. I'm fairly certain they never sold the car and they're just tired of me leaving messages. This dealership is garbage. More

Transmission problem! I scheduled for an appointment. Got a schedule first thing in the morning. Mian helped me deal with my transmission problem which was under my warrant I scheduled for an appointment. Got a schedule first thing in the morning. Mian helped me deal with my transmission problem which was under my warranty. Two THUMBS UP! Mian is the MAN! Thank you also to Juan Tejada for staying late and fixing my vehicle. More

Just a bad Fessional of getting things done Just a bad unprofessional and communications I had to step in this in this message is for the general manager or district manager it seems nobody wan Just a bad unprofessional and communications I had to step in this in this message is for the general manager or district manager it seems nobody wants to take charge of the situation communication with such a bad experience getting back to me where xxx I had to Steppin I am make Chris and Morris was the only ones I stepped in and try to help with the situation More

always happy with my service great people. my appointment time is met..they care about my vehicle and myself..prices are good and they care..I always leave feeling my car in good hands. my appointment time is met..they care about my vehicle and myself..prices are good and they care..I always leave feeling my car in good hands. More

Excellent We just bought a brand new silver 2018 Mitsubishi Outlander from Victory Mitsubishi, which is actually our 4th Mitsubishi. We have gotten the most rel We just bought a brand new silver 2018 Mitsubishi Outlander from Victory Mitsubishi, which is actually our 4th Mitsubishi. We have gotten the most reliable and affordable service from these cars over the last 20 years. The staff is very informed, from Cynthia (who was our 1st contact), to Akbar ( sales rep), to Stavros & Pete (Mgrs) and last but certainly not least Yessica (Fin, Advisor) all made our purchase very comfortable. More

splendid! i didnt come here initially to get a car as i was fixing my car next door and happened to walk by but AL, Stavros, Peter and Yessica got me into a bra i didnt come here initially to get a car as i was fixing my car next door and happened to walk by but AL, Stavros, Peter and Yessica got me into a brand new car with no money down at a reasonable payment and term and they even helped me get cheap insurance. Thank you very much!!! More

Clarity After visiting 8 dealerships throughout NYC, and 4 months of research and visits, I purchased a minivan from Victory Mitsubishi that best fit our fami After visiting 8 dealerships throughout NYC, and 4 months of research and visits, I purchased a minivan from Victory Mitsubishi that best fit our family size, budget, and overall needs. There is a lot of clout in this dealership industry, but thanks to the Sales Management Team here; in particular - Peter Orsaris. I was comfortable with leaving the lot with one of the largest purchases I've ever made. More

Recall and car service I did not give 5 star because I was expecting that they include the cleaning like vacuum the car and clean the grease mark from the body of the car so I did not give 5 star because I was expecting that they include the cleaning like vacuum the car and clean the grease mark from the body of the car so far so good More

It was amazing I think everyone work well together and I had great experiences.,and that it was one of my favorite places to visit so far keep up the great work, job I think everyone work well together and I had great experiences.,and that it was one of my favorite places to visit so far keep up the great work, job well done More