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Victory Mitsubishi

Bronx, NY

4.4
1,460 Reviews
Victory Mitsubishi in Bronx, NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!!Our experienced sales staff is eager to share its knowledge and enthusiasm with you
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4070 Boston Road

Bronx, NY

10475

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Showing 1,460 reviews

October 28, 2023

Thanks to Angel and his team at Victory I was able to get me a new Mercedes-Benz GLE 63s AMG. The customer service and financing process was immaculate, will be recommending Victory and Angel to friends and More

by Nick.Medina277
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Dejesus
Oct 29, 2023 -

Victory Mitsubishi responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Nick, and we thank you for choosing Victory Mitsubishi!

October 27, 2023

Very poor customer service and tried to add on $6K in additional fees above advertised price. Would not recommend this dealership!!! More

by jpp
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Don't remember names and wouldn't want to!
Nov 01, 2023 -

Victory Mitsubishi responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 27, 2023

Cristian Trinidad is the best sales person I have met . ... please make sure you ask for him when you go in. The dealership is very understanding and willing to help. More

by Shanice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristhean Trinidad
Oct 29, 2023 -

Victory Mitsubishi responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Cristian could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 26, 2023

PLEASE READ THIS BEFORE GOING HERE. .. ABSOLUTE SCAM AND WASTE OF TIME. I was just like you and saw a car I wanted, priced lower than the market, on their website. I'm out of state so More

by scalderonmayette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Lewis
Oct 29, 2023 -

Victory Mitsubishi responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 26, 2023

Beware this car dealership is a scam. I just bought a car two days ago from here and they will sell you a dream. First I came in because I wanted a specific car which I was told they had More

by Buyer beware
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony, Eduardo Euceda
Nov 01, 2023 -

Victory Mitsubishi responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 25, 2023

Thank you Jamal and thank you victory for getting me the car that I was looking for today you guys helped me get back on the road. You guys are amazing! Come see Jamal at victory More

by pauokeyo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Mohammed
Oct 26, 2023 -

Victory Mitsubishi responded

Thank you so much for your kind words for Jamal, and for taking the time to leave us this wonderful feedback!

October 24, 2023

Alex helped us out a lot got the car i wanted And made sure I left with a whip More

by Kevanbryan6
Recommend Dealer
Yes
Employees Worked With
Alex Fermin
Oct 24, 2023 -

Victory Mitsubishi responded

Keven, Thanks for sharing your thoughts about your experience with Victory Mitsubishi. Alex and our team appreciate your business and hope to see you again soon!

October 24, 2023

They were excellent in getting my business on 10/9/23, but once I complain about the performance of the vehicle on the 10/10/23 i notice the poor service. I was told I needed to wait for 3 months to get t More

by chinnzz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stavros Orsaris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabet, Nicole Gonzales
Oct 27, 2023 -

Victory Mitsubishi responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Nov 01, 2023 -

chinnzz responded

I was told upon purchase if i have any issues, concern or problems they will work with me and fix it.I came to the dealership for help in less than 24hrs of my purchase. I was told only the GM could help. I waited 3days to speak with the GM on 10/13/23, i was told by him that "i cannot return or upgrade the vehicle for 3months due to not having the title". Ive spoken with 3 other mitsubishi dealers in the tri-state and out. I was told (thats a lie)i am able to receive an upgrade. I feel like ive been taken advantage of because i am a woman. Ive sent in 4 different emails, to 4 different people and have received zero replies. Ive ask 3 times in person, left my email and 4 different time's over the phone for my purchase contract and ive yet to receive it. The vehicle was delivered to my house without a contract, i was told i would receive it in an email. i have yet to receive it... I HAVE NO DOCUMENTS, i found the dealership car sticker price in the glove compartment on 10/30/23 stating my vehicle is a 2023 model when i ask for a 2024 model. This is the underhand treatment ive received. This how ive been treated after trusting this company. I have a vehicle i dont want and no documents.

October 21, 2023

Angel was Very professional and courteous. A great salesman! Highly recommended. Great experience and easy to work with. More

by mcraig611
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Dejesus
Oct 22, 2023 -

Victory Mitsubishi responded

Thank you so much for your kind words for Angel, and for taking the time to leave us this wonderful feedback!

October 21, 2023

Very good customer service, the help was almost as soon as i walked in. They treated me like family More

by AGonzo158
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CRISTHIAN TRINIDAD
Oct 22, 2023 -

Victory Mitsubishi responded

Thanks for sharing your experience with Victory Mitsubishi. Cristhian and our team appreciate your business and hope to see you again soon!

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