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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,551 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,551 reviews

October 24, 2022

Transparency is something I look for and appreciate in a salesperson. This is a quality that is associated with honesty. I found this in Sam Ibrahim, which led to a smooth transaction at first and then an More

by diva803
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, thank you for being a wonderful customer! I'm sure that if you need any help Sam will be glad to provide it for you. Stop by and say hello when you are in for the complimentary Toyota Care Maintenance service.

October 23, 2022

Working with Ken & Jeremy was great when buying our daughter’s Rav 4. My parents have bought several cars through them and insisted we use them for our own daughter when buying her first car. Both of t More

by Erin.martter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Victory Toyota of Brook Park responded

Thank you for the business, It wonderful to hear that you were treated so well. Ken works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

October 23, 2022

The staff is friendly and the mechanics do a nice job. They let you know what needs to be done before starting the work. More

by GLUCHANSKY
Recommend Dealer
Yes
Employees Worked With
MIKE BALIS
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Victory Toyota of Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Mike's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

October 22, 2022

My car was sent there from the collision center due to some minor adjustment. Whatever was done was fine. The Dealership, however, didn’t have their paperwork correct and contacted me to pick up the car c More

by JEANETTEBECKA
Customer Service
Recommend Dealer
Yes
Employees Worked With
I didn’t work with anyone outside of the collision center and Danny Booth contacted me from the dealership.
Oct 22, 2022 -

Victory Toyota of Brook Park responded

It' looks like you were contacted by Metro Lexus, not Toyota. We don't have a Danny Booth that works here

October 22, 2022

This has been my dealership since my first Celica in the 1970’s. I always appreciate being updated on the condition of my Toyota, what was repaired and what might need attention in the future. More

by mmular35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
Oct 22, 2022 -

Victory Toyota of Brook Park responded

Thank you for taking the time to let us know that our service team kept you informed and made good recommendations to keep your Toyota running smoothly. We look forward to continued service with you! Please let us know if there is anything else we can help with!

October 22, 2022

Quick and efficient! Always confident that the job is done right! Polite staff and always ready to answer any question More

by bethmurphyjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2022 -

Victory Toyota of Brook Park responded

Thank you for sharing the highlights of your recent experience. It's wonderful to hear that we help get your Toyota back on the road running well. We'll look for you again in the future!

October 22, 2022

Quick and curteous service. Waiting area is very comfortable as well. Will go back next time. More

by Vibhav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2022 -

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

October 22, 2022

Very helpful didn’t let me go until I was completely satisfied. Great place I will recommend others. Did the impossible to see me with a smile and I got the car I wanted. More

by leykarivera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Oct 22, 2022 -

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

October 22, 2022

I am always treated with courtesy from the time I arrive until my vehicle h=is ready for me to leave. Coffee and smacks are provided while you wait for your service. If the service id going to involve mor More

by orbrath
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Victory Toyota of Brook Park responded

Thank you for taking the time to let us know that our service team kept you informed and made good recommendations to keep your Toyota running smoothly. We look forward to continued service with you! Please let us know if there is anything else we can help with!

October 22, 2022

Called about availability of a truck I was interested in. Drove 1.5 hrs and purchased the vehicle without any hassle. All went well. More

by GunAction
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Oct 22, 2022 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

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