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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,550 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,550 reviews

October 20, 2022

Everyone is always friendly and welcoming. It’s a pleasure dealing with them. I feel they are honest when making recommendations for work needed. Thank you More

by DHENAGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2022 -

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your Service experience such a success, and the whole team here wishes you happy travels on the road ahead!

October 20, 2022

I have always had a great experience at this dealer. I encourage others to go here More

by PAMHARP10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2022 -

Victory Toyota of Brook Park responded

Pam, What an outstanding review! Scott, Mike and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

October 20, 2022

Always top quality service, I’ve been a customer for over 20 years nothing’s changed! More

by JAYBUBRAY
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2022 -

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, Thank you for being a wonderful customer! I'm sure that if you need any help Mike and the service team will be glad to provide it for you.

October 20, 2022

Nice salt water fish tank in the lobby… very colorful……. Like the eel….. Good coffee More

by ATENLISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember their name
Oct 22, 2022 -

Victory Toyota of Brook Park responded

We love our Saltwater tank too. It's co calming. Thank you for choosing us for your service needs, it's great to help people like you. Please let us know if there is something else we can help with your automotive needs!

October 20, 2022

I had one of the great service for my car, when I went there for oil change. Thanks guys👍 More

by fofolieglo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2022 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

October 20, 2022

Great customer service, friendly and clean environment. Repairs needed are explained and service is under an hour. More

by WANNAHC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2022 -

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

October 19, 2022

This was the smoothest car buying process I have ever had. I reached out to Aaron and within an hour had a payment set. The following day picking up the vehicle was just as smooth. No unexpected costs, j More

by Maxweidle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Victory Toyota of Brook Park responded

Max, We agree Aaron is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new vehicle.

October 19, 2022

Aquí en Metro Toyota llevándome mi Toyota gracias a la ayuda de SuperEdgar. Recomendado a todos ! More

by Xiomararentas
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Oct 19, 2022 -

Victory Toyota of Brook Park responded

Gracias por las amables palabras sobre Super Edgar. Creemos que el suyo es el mejor también. Si hay algo en lo que pueda ayudarte, ¡no dudes en contactarlo!

October 19, 2022

Aquí vinimos a metro Toyota compramos un Auto Toyota con el vendedor Edgar Arevelo gracias More

by rlrencarnacion84
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Oct 19, 2022 -

Victory Toyota of Brook Park responded

Gracias por venir a ver a Super Edgar, trabaja muy duro para asegurarse de que tengas una experiencia maravillosa. ¡Hágale saber si hay algo más en lo que podamos ayudarlo!

October 19, 2022

This dealership is just different. As soon as you walk in the door, you are made to feel at home. They said they sold their vehicles at MSRP and they kept their word. They’re the only More

by swelch9047
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Loree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Victory Toyota of Brook Park responded

We're happy to hear that you felt comfortable doing business here, Tony is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. When you are here for service please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

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