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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,560 reviews

October 09, 2022

It is always good doing business with Toyota Metro. Jim is an excellent salesmen He is very knowledgeable and that is why I Keep coming back and the service on my car is always great. More

by Dstanford18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, Thank you! I'm sure that if you need any help Jim will be glad to get it for you. Please stop by and say hello when you're in for the complimentary Toyota Care maintenance program! We'll see you soon

October 09, 2022

Wonderful! Everyone was pleasant, friendly and helpful. Super Edgar is truly super. We would buy another Toyota from Metro again. More

by LSTROEMPL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Arevalo
Oct 12, 2022 -

Victory Toyota of Brook Park responded

Thank you for the business, It wonderful to hear that you were treated so well. Edgar works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

October 08, 2022

I had a wonderful experience purchasing a new 2022 Toyota Tundra limited .The process was stress free and pleasant. Sam was very thorough and knowledgeable. He was able to find me a vehicle that suited my ne More

by JONO_INLAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Oct 08, 2022 -

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Sam will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

October 08, 2022

Our service advisor, Joe Rogers, was outstanding - caring, clear and effective. Made sure a nagging problem was really fixed. More

by Tom DeMello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Joe will be happy to help you if you should need anything else and it's great to hear that we got you back on the road. Please let us know if there is something else we can do for you.

October 08, 2022

Our whole express great. Everyone was super helpful. Especially Tony. He made the sales experience easy and enjoyable. More

by Aaron C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo, Craig Budziak
Oct 12, 2022 -

Victory Toyota of Brook Park responded

Aaron, Your recommendation of Tony and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Enjoy your new car!

October 08, 2022

My husband had been here before but this came in to take a Toyota RAV4 . Recommended! More

by tatianamarie9
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Oct 12, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 08, 2022

Ken and Metro Toyota were very helpful during the process of purchasing our leased Toyota. Our time with Ken was very friendly and we appreciated his professionalism. More

by Andy D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Victory Toyota of Brook Park responded

Andy, Thank you for the business. We are happy to hear that you had a 5 star experience. Sam will be happy to help you if you should need anything else.

October 07, 2022

I and wife was nervous coming to Metro Toyota but Ramona was very nice to us. We looked at the cars and directed us what we need. We very happy with the service we received. More

by robert.vanheule1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Victory Toyota of Brook Park responded

Robert, We agree Ramona is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new vehicle. Please stop by and say hello when you are in for service!

October 07, 2022

Joe is an excellent service writer. He goes above and beyond to answer questions and keep me informed of repair or service information and status. More

by AC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Loree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Nunez-Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schneider
Oct 08, 2022 -

Victory Toyota of Brook Park responded

Hello AC, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day

October 07, 2022

Very impressed with the communication, timeline, and knowledge of the staff throughout the buying process. More

by HRABNICKY00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn
Oct 08, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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