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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,560 reviews

September 28, 2022

Ken, Barry and Craig were all so helpful and nice. This is our second Toyota from Metro, we wouldn’t go anywhere else! Would definitely recommend to a friend More

by Carol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Sep 29, 2022 -

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Ken will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

September 28, 2022

Terry and metro Toyota were good to work it. Very professional and helpful throughout the process. More

by NC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Victory Toyota of Brook Park responded

Congratulations on your car! We happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Terry to give you a hand!

September 28, 2022

Awesome experience at Metro Toyota. Justin and Ryan Schneider were both a pleasure to work with. They gave me a very fair price for my trade in, and got me in the car of my dreams hassl More

by chandler seide
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schneider
Sep 29, 2022 -

Victory Toyota of Brook Park responded

Your recommendation of Justin and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Enjoy your new car!

September 28, 2022

Ken my sell rep was awesome. He did awesome with setting my expectations and giving a good deal. Jolly guy!! More

by Quitaprettyeyetotyalover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear Ken made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

September 28, 2022

Process was quick and easy, would purchase again from this dealership. Look forward to future deals. More

by Mholy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Sep 29, 2022 -

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, we'd really like to help you again too. I'm sure that if you need anything Justin will be glad to help you with it. . Please stop by and say hello when you're in for the complimentary Toyota Care maintenance program. We'll see you soon and please enjoy your new Toyota!

September 28, 2022

Appreciated Sam and Chad when I had to say goodbye to my 2005 Tacoma. The truck was supposed to come with running boards. Sam and Chad set me up with a different set and style that matches the exterior More

by The Green Hornet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Were glad that everyone gave you a great experience. Thank you for choosing our dealership and for the awesome review. Please enjoy your new Tacoma!

Sep 29, 2022 -

The Green Hornet responded

Still waiting to hear on returning the divider for credit...

September 27, 2022

Purchased another vehicle from Metro Toyota. SuperEdgar was very helpful and friendly throughout the whole process. More

by kcywin85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Sep 27, 2022 -

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, Thank you! I'm sure that if you need any help Edgar will be glad to get it for you. Please stop by and say hello when you're in for the complimentary Toyota Care maintenance program! We'll see you soon

September 27, 2022

Stress free process i was on a waiting list for months and the dealer always kept me updated. I would highly recommend Metro to anyone for their new Toyota. More

by Jmm45387
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Im not sure of name but helped with license plate and was super friendly. , Christopher Lombardo
Sep 27, 2022 -

Victory Toyota of Brook Park responded

Thanks for the 5 STAR review, we can 't wait to see what you buy next! Please let Anastasia know if there is anything she can do for you. We'll see you back in a few months for service, so you can use the complimentary Toyota Care maintenance program.

September 27, 2022

Very happy with Robert saporini! The utmost customer care and sincere concern. I still have sticker shock, but he explained the reasons. He is the best out there!! More

by Peg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari
Sep 27, 2022 -

Peg responded

All true

Sep 27, 2022 -

Victory Toyota of Brook Park responded

Peg, We're happy to hear that you felt comfortable doing business here, Robertis a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. When you are here for service please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

September 27, 2022

Ramona was incredibly helpful in helping me, not only lease my vehicle, but also purchasing my second vehicle. Her knowledge , patience and kindness made the entire experience pleasant. More

by joycetarase
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Victory Toyota of Brook Park responded

Joyce, We agree Ramona is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Please stop by and say hello when you are in for the complimentary Toyota Care maintenance.

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