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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,560 reviews

September 20, 2022

Great experience and I have had some terrible car buying experiences. Robert was a great sales person and gave me the red carpet treatment with no tricks. Had me out the door in just a few hours. So very p More

by mrio88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari
Sep 24, 2022 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review.

September 20, 2022

Terry Jelleson and all the staff at Metro Toyota are very professional, helpful and absolutely the best. More

by Jodiz1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Victory Toyota of Brook Park responded

Here at Metro Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 20, 2022

We’ve been dealing with Jim Greenfield for at least 15 years. Great guy!! Everyone in the dealership is friendly. No pressure sales from anyone there. Will keep on dealing with Metro for future purchases. More

by GARFIELDAUTOCENTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Sep 24, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words about Jim Greenfield and for making Metro Toyota your dealership. We agree Jim is GREAT guy! Let us know if you need anything! Stay safe and Happy Driving.

September 20, 2022

Ramona was extremely helpful, kind, and efficient. Ver nice lady Would definitely come back to metro More

by Gg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Victory Toyota of Brook Park responded

Gg, Thank you for your kind words about Ramona Plumlee and for choosing Metro Toyota. We agree she is very pleasant and does make the car buying process easy. Congratulations on your new car! Stay safe and Happy Driving, Metro Toyota Customer Care Team

September 19, 2022

Tony was exactly the expert I needed when I needed him. Metro Toyota runs a tight shop. Happy to be dealing with a solid dealership. More

by fcaringi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

fcaringi responded

10/10

Sep 19, 2022 -

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear Tony made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

September 19, 2022

Metro Toyota walked us through the car buying experience effortlessly even though things are very different so to the supply shortage. More

by BSELA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo, Craig Budziak
Sep 19, 2022 -

Victory Toyota of Brook Park responded

Congratulations on your car! We happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Tony to give you a hand!

September 18, 2022

Awesome experience! Quick and painless! Will continue doing business for years to come. Thank you!! More

by amarountas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Sep 19, 2022 -

Victory Toyota of Brook Park responded

Thank you for the 5 STAR review, Tony works very hard to make sure that you had a great experience. Please let us know if there is anything we can help with. We'll look for you in service for the complimentary Toyota Care maintenance program!

Sep 20, 2022 -

amarountas responded

Thank you again!! 😊 amarountas@gmail.com

September 17, 2022

Always a pleasure purchasing vehicles from Toyota. I have never had an unpleasant experience. Friendly! More

by Precious
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Victory Toyota of Brook Park responded

Precious, That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

September 17, 2022

My whole family has been going to Metro Toyota for years. They are a family to me! Everyone is very helpful and friendly!! More

by Ryfinny23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Victory Toyota of Brook Park responded

What an outstanding review! Sam and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

September 15, 2022

Barry and Jim were excellent to work with. They got me set up with my dream car and made the process very easy. More

by MATTHECKMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Sep 19, 2022 -

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

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