Back

Victory Toyota of Brook Park

Brook Park, OH

4.8
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

Directions

By Type

Showing 7,560 reviews

September 10, 2022

Been going here for about 20 years. Chris is my guy. Always take care of things. It's family owned, so has different feel than the big chain dealers. More

by Aprilroo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Victory Toyota of Brook Park responded

Your recommendation of Chris and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Enjoy your new car!

September 10, 2022

Excelente trato y atención,nos oriento y escucho atentamente lo que buscaba,muy honesto ,lo recomiendo More

by imilveg2
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Arevalo
Sep 14, 2022 -

Victory Toyota of Brook Park responded

Le deseamos lo mejor en su viaje por delante. ¡Gracias por venir a ver a Super Edgar y esperamos que esté disfrutando de su nuevo vehículo!

September 10, 2022

Excelente trato y atencion escucha lo que buscabamos y nos oriento ,lo recomiendo,muy honesto More

by robertorosarionegron
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Arevalo
Sep 14, 2022 -

Victory Toyota of Brook Park responded

Gracias por la excelente recomendación para Super Edgar. Hágale saber si hay algo en lo que pueda ayudarlo, ¡esperamos verlo nuevamente!

September 09, 2022

Anastasia treated us like royalty and made sure we understood all the safety features of our new car. She also made sure the car was spotless before we drove it off the lot. Our old car died suddenl More

by cgillespie7
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Victory Toyota of Brook Park responded

Carol, Thank you for the business. It's great to hear this is your best car buying experience. The Rav 4 is a great vehicle and I'm sure that it will be a great SUV for you. Please let Anastasia know if there is something we can do!

September 08, 2022

The salesman Ken was fantastic. He took the time to listen to all our questions and give us all the answers we needed. More

by Mark Gartland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Sep 08, 2022 -

Victory Toyota of Brook Park responded

Mark, Thank you for the 5 STAR review, Ken works very hard to make sure that you were kept informed as you waited for you vehicle to arrive. Please let us know if there is anything we can help with. We'll look for you in service for the complimentary Toyota Care maintenance program!

September 08, 2022

Craig was very helpful and quick in the process of helping me get my nice new car. More

by Houndhour
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Sep 08, 2022 -

Victory Toyota of Brook Park responded

Houndhour, Thanks for the 5 STAR review, we can 't wait to see what you buy next! Please let Mike know if there is anything he can do for you. We'll see you back in a few months for service, so you can use the complimentary Toyota Care maintenance program.

September 08, 2022

Disappointed new car not washed or tires not clean and shiny. Since I am not technically inclined I would have liked more time being instructed about the use of the instrument panel. More

by CSAMBOR47
Recommend Dealer
Yes
Employees Worked With
Robert Saponari, Craig Budziak
Sep 08, 2022 -

Victory Toyota of Brook Park responded

We'd like to make sure that you are happy and understand all of the features that came with your new Toyota. Please give me a call so we can review what you are disappointed about and make it right. Chad in the customer care center 216-898-2902

Sep 12, 2022 -

CSAMBOR47 responded

Ok i will call Chad

September 08, 2022

Hassle free buying experience. Anastasia Kaluszyk was honest, friendly and very knowledgeable. Easiest buying experience I’ve ever had purchasing a car. More

by PAV
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

September 08, 2022

We came here to metro Toyota with my mom and I took home a Toyota Corolla! Recommend it to anyone! More

by elipancho81
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Sep 10, 2022 -

Victory Toyota of Brook Park responded

hanks for the 5 STAR review, we can 't wait to see what you buy next! Please let Edgar know if there is anything he can do for you. We'll see you back in a few months for service, so you can use the complimentary Toyota Care maintenance program.

September 07, 2022

Metro Toyota is top tier - they make sure you feel confident with all aspects of your purchase. More

by HALLEMACKERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Sep 07, 2022 -

Victory Toyota of Brook Park responded

Halle, Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

...
184
...