Back

Victory Toyota of Brook Park

Brook Park, OH

4.8
7,558 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

Directions

By Type

Showing 7,558 reviews

September 03, 2022

I had a great experience buying my new car. This is the 2nd car that I've purchased from this location and the service was as awesome as the 1st time! More

by Jeevonharris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

September 03, 2022

Metro Toyota is the best dealer. I have been it’s customer for more than 10 years now. . And I really like the services here because it is fast and on time with good quality. All the More

by RINDA
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

September 03, 2022

The best staff ever! Thanks guys! Sam was the best salesman I’ve ever dealt with. Chad is the best manager east of the Mississippi. More

by CZARIS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Sep 07, 2022 -

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Sam will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

September 02, 2022

Respectful of my time, friendly atmosphere. I received a fair price on trade in without having to negotiate. More

by bnfarnsworth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 01, 2022

We always appreciate the service at Metro Toyota. The team is friendly and knowledgeable, and they do what they can to accommodate special requests. More

by RBKALEAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Victory Toyota of Brook Park responded

We're happy to hear that you felt comfortable doing business here, Sam is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. When you are here for service please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

September 01, 2022

Great customer service. Very friendly staff. Robert makes it easy to buy a car, he is helpful and knowledgeable. I have leased a s purchase through Metro Toyota ans would hi More

by Ginak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari
Sep 03, 2022 -

Victory Toyota of Brook Park responded

Congratulations on your car! We happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Robert to give you a hand!

September 01, 2022

Edgar and Chris are both excellent. Great customer service. They seem to care about their customers. 2nd auto I've purchased through Edgar. Happy both times. More

by CDANFORTH1222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo, Christopher Lombardo
Sep 03, 2022 -

Victory Toyota of Brook Park responded

What an outstanding review! Edgar and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

September 01, 2022

Edgar helped me get the rav4 that i needed . Anyone thst needs a car come see him More

by juanjomspr
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Sep 03, 2022 -

Victory Toyota of Brook Park responded

Your recommendation of Edgar and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Enjoy your new car!

September 01, 2022

Aqui venimos a metro con SuperEdgar y nos llevamos la rav4 que queriamos. Recomendado a todos More

by naharacasillas123
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Oct 19, 2022 -

Victory Toyota of Brook Park responded

Hola, estamos muy contentos de haberle brindado una experiencia tan positiva. Siempre estamos más que felices de ayudarlo si surge algo más. ¡Cuídate!

August 31, 2022

This was the easiest car transaction I have ever done. Everyone was very helpful and friendly. Ramona was fabulous. She explained all the bells and whistles in the car and set up my phone for me. More

by monkink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Sep 03, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words about Ramona Plumlee and for choosing Metro Toyota. We agree she is very pleasant and does make the car buying process easy. Congratulations on your new car! Stay safe and Happy Driving, Metro Toyota Customer Care Team

...
186
...