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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,570 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,570 reviews

August 20, 2022

Ramona was professional and worked with me to order my new vehicle. Although I waited five months for the vehicle to arrive, I am pleased so far. More

by RBERNDT1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Aug 20, 2022 -

Victory Toyota of Brook Park responded

Rochelle, That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

August 20, 2022

Greatest place to buy a car from I bought both of my cars from there good service too!!! More

by BMBAULTRIPPE
Customer Service
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo, Craig Budziak
Aug 20, 2022 -

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Terry will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

August 20, 2022

Tony was wonderful to work with and answered all my questions. Definitely would recommend him to anyone looking for a car in the future! More

by Ashley J.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn
Aug 20, 2022 -

Victory Toyota of Brook Park responded

Ashley, Your recommendation of Tony and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Enjoy your new car!

August 19, 2022

We are longtime customers of MetroToyota and would not go anywhere else! Customer Service is top notch. They are always willing to work with us in getting the best price on a car, Everyone from the scheduler More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Aug 20, 2022 -

Victory Toyota of Brook Park responded

Joe, What an outstanding review! Ramona and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

August 19, 2022

The Sales person is super cool and chill. Very easy buying experience. water was provided. More

by Benny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2022 -

Victory Toyota of Brook Park responded

Benny, Thanks for the 5 STAR review, we can 't wait to see what you buy next! Please let Brandon know if there is anything he can do for you. We'll see you back in a few months for service, so you can use the complimentary Toyota Care maintenance program.

August 18, 2022

Brandon did a fantastic job, all went very smooth and quick with finalizing paperwork I appreciated him being thorough and reviewing all the vehicle functions before I left the dealership. More

by Blaze
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Victory Toyota of Brook Park responded

Blaze, That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit for the complimentary Toyota Care maintenance!

August 18, 2022

Very welcoming place. Very understanding and does not push the agenda on someone. Willingness to listen on what the buyer wants. More

by Joseph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Victory Toyota of Brook Park responded

Joseph, Thank you for the business. We are happy to hear that you had a 5 star experience. Mike will be happy to help you if you should need anything else. Safe travels in the roads ahead!

August 18, 2022

Ken and Chris were very thorough and made a car buying experience so much easier during these difficult times! They made sure to answer all of my questions and even went the extra mile to make sure I got More

by ricmontanez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Aug 20, 2022 -

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

August 17, 2022

Very clean and organized nice autos friendly staff. Good location. Good hours. Big dealer. Nice service dept and waiting area. More

by Mikems978
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Victory Toyota of Brook Park responded

Here at Metro Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 17, 2022

I was very pleased with all of the help provided to me by Robert. Everything was taken care of the same day and I’m satisfied with the car I purchased. I would definitely recommend Metro Toyota Thank you More

by deetolar
Recommend Dealer
Yes
Employees Worked With
Robert Saponari, Christopher Lombardo
Aug 18, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words about Robert and for making Metro Toyota your dealership. Robert loves to take a personal approach and we believe this is what helps give you an exceptional experience. Pleas let us know if you need anything!

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