Back

Victory Toyota of Brook Park

Brook Park, OH

4.8
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

Directions

By Type

Showing 7,549 reviews

February 06, 2022

Great service and good treat to the client and very great good timing with the deal More

by georgie7184
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

February 05, 2022

The experience with Ken was awesome. He helped on step by step process and kept us informed. More

by jkrao0616
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words about Ken Konopka and Ryan Schneider! Going step by step is very important when it comes to ordering your very own Toyota. Let us know if you need anything. Stay safe and Happy Driving. - Metro Toyota Customer Care Team

February 05, 2022

I had great experience with Jim Greenfield and Ken Konopka with my order of Corolla that started back in August of 2021. I just finally today got the Corolla in the color I wanted with the moon roof More

by sfobell68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Victory Toyota of Brook Park responded

Thank you, for your kind words about Jim Greenfield and Ken Konopka and for sharing your experience. Congratulations on your new Toyota Corolla with the moon roof package! Stay safe and happy driving! Let us know if you need anything. - Metro Toyota Customer Care Team

February 04, 2022

Very helpful and patient with me with getting my first vehicle. Everyone was very friendly. More

by jlucyk96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Feb 07, 2022 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

February 04, 2022

I had a great experience at Metro Toyota working with Anastasia to order the exact car I was looking for. In this unprecedented time, she helped to keep me updated on the status of my order and gave me o More

by R. Daniels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Feb 07, 2022 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Anastasia Kaluszyk loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

February 04, 2022

Mike was really a great help and quickly got my paper work done so I could get in and get out. Both he and the “paperwork “ guy were really nice and professional More

by Neko76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Feb 07, 2022 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Mike Ferrett loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

February 04, 2022

Great customer service. They worked with us and gave us a great deal and answered all our questions. More

by NIA822003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schneider, Christopher Lombardo
Feb 07, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words about our team! We are so happy you had a good experience with Justin Schneider! He does work hard to answer all of your questions and provide exceptional customer service! Let us know if you need anything. Stay safe and happy driving! - Metro Toyota Customer Care Team

February 04, 2022

They were efficient and professional in getting financing for me to purchase my leased auto. More

by JOYIAM24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo, Craig Budziak
Feb 07, 2022 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

February 03, 2022

My dealer Ramona was the very professional and easy to deal with. She was a pleasure to work with More

by dgaleti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Feb 07, 2022 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Ramona Plumlee loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

February 03, 2022

Friendly and great options. Found the car I was looking for and didn’t feel pressured More

by Surakamr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your kind words. Come back any time and enjoy your new ride! - Metro Toyota Customer Care Team

...
240
...